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SelectQuote Insurance Services · 1 month ago

Onsite Pharmacy Technician - PM

Greater Indianapolis

Full-time

Onsite

Entry Level

1+ years exp

SelectQuote Insurance Services is seeking an Onsite Pharmacy Technician to join their team. The role involves performing pharmacy-related data entry and patient registration activities while adhering to state and federal regulations, as well as resolving customer inquiries and managing prescription requests.

Insurance

Responsibilities

Processes new patient registration by entering data into the Pioneer system

Handles patient prescription requests within HIPAA guidelines and enter refill orders for processing

Troubleshoots to obtain missing prescription information, and interprets medical abbreviations (SIG codes)

Resolves all data entry-related exceptions

Runs automated machinery, sort medications, and transition inventory through different workflow stages with a focus on quality control

Counts and fills prescriptions, affix labels, pack, and ship

Cleans and helps maintain machinery and keep the work area orderly

Resolves Third Party Rejects by reviewing, gathering information, making corrections and resubmitting for processing according to individual plan requirements

Provides assistance to Pharmacists by identifying and communicating issues to senior-level staff as appropriate

Performs duties and responsibilities according to the philosophy and standards of SelectRx including conveying courtesy, respect, enthusiasm and positive attitudes in work situations with clients, peers and visitors

Maintains client and associate confidentiality

Responsible for understanding all the applicable policies and procedures of the department necessary to perform essential job functions as well as the employee handbook

The position may be requested to perform job-related tasks other than those stated in this description as directed by the Pharmacist-in-Charge

Adheres to SelectRx’s prescription data entry procedures and guidelines

Performs other related duties as assigned

Qualification

Pharmacy Technician CertificationData EntryRetail Pharmacy ExperienceAutomated Machinery OperationTyping SkillsPC SkillsInterpersonal SkillsCommunication SkillsOrganizational Skills

Required

Availability for the 3:30pm - 12:00am EST shift

Adhering to state and federal regulations in the performance of pharmacy-related data entry and patient registration activities

Resolution of third-party rejects and responding to high-volume customer inquiries

Following standard operating procedures and performing duties in accordance with SelectRx policies and procedures

Using pharmacy systems to obtain patient and drug information

Running automated machinery required to pre-sort and package medications

Processing new patient registration by entering data into the Pioneer system

Handling patient prescription requests within HIPAA guidelines and entering refill orders for processing

Troubleshooting to obtain missing prescription information and interpreting medical abbreviations (SIG codes)

Resolving all data entry-related exceptions

Running automated machinery, sorting medications, and transitioning inventory through different workflow stages with a focus on quality control

Counting and filling prescriptions, affixing labels, packing, and shipping

Cleaning and helping maintain machinery and keeping the work area orderly

Resolving Third Party Rejects by reviewing, gathering information, making corrections and resubmitting for processing according to individual plan requirements

Providing assistance to Pharmacists by identifying and communicating issues to senior-level staff as appropriate

Performing duties and responsibilities according to the philosophy and standards of SelectRx including conveying courtesy, respect, enthusiasm and positive attitudes in work situations with clients, peers and visitors

Maintaining client and associate confidentiality

Understanding all the applicable policies and procedures of the department necessary to perform essential job functions as well as the employee handbook

Performing job-related tasks other than those stated in this description as directed by the Pharmacist-in-Charge

Adhering to SelectRx's prescription data entry procedures and guidelines

Basic level PC skills including starting and shutting down computer, using mouse to point and click, starting, closing and switching between programs, saving files, printing documents, accessing information online, touch typing, and formatting documents

Intermediate level keyboarding typing skills, at least 35 words per minute

High degree of interpersonal, communication and organizational skills

Proficiency in reading, writing and speaking is required

Must maintain an active Pharmacy Technician Certification

Prolonged periods of standing throughout shift

Ability to pull, push, lift and carry items weighing up to 40 pounds

Ability and willingness to perform tasks which include pushing, pulling, grasping and lifting with or without reasonable accommodation

Position may occasionally require extended evening hours as job duties demand

Required to work weekend shift when needed