Lucid Motors · 1 month ago
Sr. Vehicle Title Specialist, Transaction Operations
Phoenix, AZ
Full-time
Onsite
Mid, Senior Level
$30/hr - $33/hr
3+ years expLucid Motors is focused on leading the future in luxury electric vehicles. The Transaction Operations Title Specialist will ensure smooth and compliant resolution of all trade-ins and used vehicle title matters, requiring exceptional communication skills and problem-solving abilities.
AutomotiveAutonomous VehiclesElectric VehicleTransportation
Responsibilities
Conduct research on state-specific DMV processes to identify efficient title transfer methods and become a subject matter expert in vehicle title and registration processes across the US
Reassign titles varying in complexity from all U.S. states and territories
Handle all aspects of lien payoffs and customer refunds
Maintain a low-aged vehicle inventory by proactively addressing hurdles that hinder the sales proceeds collection
Generate, dispatch, receive, and process packages of supporting documents daily to relevant stakeholders (customers, banks, auctions)
Create, edit, and manage reports using MS Excel and internal data systems and address them daily by notating tasks, updates, and resolution plans to ensure there is timely follow-up on outstanding titles or issues
Employ effective, regular, and direct communication with customers and stakeholders to resolve issues preventing title transfer and to ensure adherence to schedules and timely submission of necessary documents
Effectively manage email and chat channels, staying updated with process changes and implementing necessary updates in conjunction with other outstanding daily tasks or projects
Strive for autonomy in your role and identify avenues for improvement, collaborating with project management teams and mapping out training for future development of the team
Be a source of knowledge when it comes to title inventory, outstanding titles, title issues, and resolution plans
Work to train various field teams through the trade-in and in-take vehicle process to ensure a smooth customer experience
Qualification
Required
3+ years of professional office experience
Strong attention to detail and demonstrated organizational prowess
Proficient research skills to discover efficient state-specific title transfer methods
Exceptional written and verbal communication skills
Intermediate proficiency with Microsoft Office Suite (Excel, Outlook, Word, Teams)
Notary Designation is mandatory; sponsorship is provided post-hiring
Preferred
Bachelor's degree preferred
Previous exposure to administrative roles, dealership operations, or vehicle titling is advantageous
Benefits
Medical
Dental
Vision
Life insurance
Disability insurance
Vacation
401k
Company
Lucid Motors
Lucid Motors is an automotive company that specializes in electric cars.
1001-5000 employees
H1B Sponsorship
Lucid Motors has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
Funding
Current Stage
Public CompanyTotal Funding
$14.23BKey Investors
UberAyar Third Investment CompanyThe Michigan Economic Development Corporation
2025-11-12Post Ipo Debt· $975M
2025-07-17Post Ipo Equity· $300M
2025-04-03Post Ipo Debt· $1.1B
Leadership Team
Marc Winterhoff
Chief Executive Officer (interim)
Peter Rawlinson
CEO and CTO
Recent News
thecanadianpressnews.ca
2026-01-11
2026-01-08
The Philadelphia Inquirer
2026-01-08
Company data provided by crunchbase