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Perfection Automotive Aftermarket Group · 6 hours ago

Program Manager

Charleston, SC

Full-time

Onsite

Mid Level

Perfection Automotive Aftermarket Group is part of the global industrial organization Marmon Holdings, backed by Berkshire Hathaway. The Program Manager plays a critical role in driving clarity and execution across cross-functional teams, ensuring effective communication between Sales, Purchasing, and Operations while supporting key initiatives and maintaining organizational discipline.

Automotive

Responsibilities

Collaborate with Sourcing and Engineering to identify and resolve 'No Supplier' items, providing regular updates to the broader team to minimize lost sales impact. Facilitate bi-weekly alignment meetings with Purchasing, Sales, and Operations, translating feedback into clear action items and ensuring follow-through to reduce missed sales

Partner with Purchasing and Operations to review fill-rate performance by customer, channel, and product line. Analyze root causes of shortages and coordinate cross-functional solutions. Deliver concise weekly and monthly fill-rate summaries that highlight SKU-level gaps and improvement opportunities, supported by thoughtful analysis and actionable insights

Consolidate 'supply chain' demand forecasts and work with Operations to prioritize production schedules aligned with business needs

Support on-time delivery by maintaining close coordination with the Operations team, including oversight of VDP, FDO and other same-day shipment requirements

Review back-orders and act as a liaison with Sales, Operations and Purchasing on back-order management

Process RGA’s and credits for both PHT and MRC customers, ensuring accurate documentation and prompt resolution

Consolidate and coordinate customer forecasts, sharing them with the Sales, Purchasing, and Operations teams to improve demand planning accuracy

Assist the Sales team in releasing new products to customers in a consistent and professional manner, supporting the final stages of the NPI process with marketing content, sell sheets, and launch communications. Review assortment gaps by customer and channel to ensure full product availability and coverage across all accounts

Review and provide NYA (Not Yet Available) files to Product Managers for evaluation and ensure sales team has updated availability timelines

Support the Sales Forecasting portion of the Heartbeat process and collaborate with Operations to align on monthly shipment expectations. Provide detailed forecasting at the beginning and end of each month

Coordinate marketing and event planning activities in support of the Sales team, including:

Tradeshow logistics (booth setup, registration, materials, scheduling, and post-show follow-up)

Development, physical and virtual storage, and distribution of customer presentations, flyers, product literature, and other branded marketing collateral

Management of promotional swag ordering, inventory and sample requirements

Collaboration with Sales leadership to maintain brand consistency across events and customer communications

Perform other assignments as needed to support overall business success and cross-functional coordination between Sales, Marketing, and Operations