Siemens Healthineers · 19 hours ago
Automation Informatics Specialist - West
San Francisco, CA
Full-time
Hybrid
Mid, Senior Level
$107K/yr - $147K/yrSiemens Healthineers is a global leader in medical technology, dedicated to pioneering breakthroughs in healthcare. The Automation Informatics Specialist will support and educate customers on the optimal usage of applications, serving as a subject matter expert while providing end-to-end support through the product lifecycle of laboratory diagnostics automation and informatics solutions.
Health CareHealth DiagnosticsMedicalMedical Device
Responsibilities
Work with primary stakeholders, applying clinical laboratory and Information Technology (IT) to analyze solution deployment needs; gather customer requirements; design an integrated, scalable and comprehensive automation and/ or informatics solution
Partner with the customer regarding required infrastructure for the software applications, configuring the application to meet customer expectations, establishing and verifying connectivity, functional testing, and troubleshooting
Tasked with customer training and workflow operations across informatic and automation solutions
The AIS should possess an above average knowledge level of Siemens automation & informatics systems and will become a subject matter expert through this role
Must be able to multi-task and coordinate with a complex network of departments throughout all levels of an organization, such as sales representatives, lab managers, project managers, IT personnel, Hospital Information System and Laboratory Information Systems personnel, internal and external vendors/ contractors and senior level management as needed
Consult and advise customers on specific workflow decisions based on best demonstrated practices allowing the successful integration of automation and informatics solutions
Demonstrate the leadership and expertise to mentor Technical Application Specialists on automation and informatics solutions. Product lifecycle support activities including fielding queries, troubleshooting and solving problems, and following the established escalation process
As business needs change, key responsibilities may require assignment to special projects within Siemens Healthineers or training on additional products
Able to travel 100%
Qualification
Required
Supports and educates customers in the optimal usage of applications
Working independently as a subject matter expert
Applying clinical laboratory and information technology skills for the end-to-end support through the product lifecycle of Siemens Healthineers Laboratory Diagnostics automation and informatics solutions
Analyzing solution deployment needs and gathering customer requirements
Designing an integrated, scalable and comprehensive solution
Delivering customer training and post implementation technical support
Coordinating with Siemens project managers, customer Information Technology departments, Laboratory Information System support and laboratory staff
Possessing an above average knowledge level of Siemens automation & informatics systems
Multi-tasking and coordinating with a complex network of departments throughout all levels of an organization
Consulting and advising customers on specific workflow decisions based on best demonstrated practices
Demonstrating leadership and expertise to mentor Technical Application Specialists
Fielding queries, troubleshooting and solving problems, and following the established escalation process
Ability to travel 100%
Ability to demonstrate excellent communication, organization, project management and attention to detail
Skill to solve complex problems and to translate technical issues into non-technical terms
Ability to manage multiple projects concurrently while accepting responsibility and prioritizing without significant management intervention
Experience managing mid to complex projects
Preferred
Interface protocols for ASTM and HL7
Windows Server operating systems
Windows Desktop operating systems
Database management
Virtualization
Network and device connectivity to include TCP/IP, DHCP, Static IP, Routing, Serial and Ethernet, firewall and NAT
Experience with OSI Model
VISIO
Project Management software
Certification in one or more of the following preferred: Medical Technologist/ Medical Laboratory Scientist, Medical Laboratory Technician, ITF+, A+, Net+, Sec+, CySA+, CASP+, PenTest+, SecurityX, MCSE or equivalents
Experience in the hospital or laboratory information systems environment
Familiarity with laboratory workflow and operations strongly preferred with a background as a medical technologist being ideal, however other work experience within the lab environment would be acceptable
Benefits
Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan
Life insurance
Long-term and short-term disability insurance
Paid parking/public transportation
Paid time off
Paid sick and safe time
Company
Siemens Healthineers
Siemens Healthineers is a healthcare technology company that provides diagnostic and therapeutic products and services. It is a sub-organization of Siemens.
Founded in 1847
10001+ employees
H1B Sponsorship
Siemens Healthineers has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (104)
2024 (70)
2023 (64)
2022 (89)
2021 (50)
2020 (86)
Funding
Current Stage
Public CompanyTotal Funding
$2.76BKey Investors
Ontario Together Fund
2021-05-25Grant· $2.5M
2021-03-25Post Ipo Equity· $2.76B
2018-03-16IPO
Leadership Team
Enno Nehrbass
SVP / Head of Strategy Diagnostic Imaging
Sebastian Kronmueller
Vice President, Head of Strategy & Business Development - Laboratory Diagnostics
Recent News
EIN Presswire
2025-12-25
Company data provided by crunchbase