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The George Washington University · 1 month ago

Director of Donor Relations

Washington, DC

Full-time

Hybrid

Lead/Staff, Director/Executive

$81K/yr - $111K/yr

4+ years exp

The George Washington University’s Division of University Advancement is seeking a strategic and experienced Director of Donor Relations. This role is essential in fostering a culture of philanthropy and enhancing donor engagement through a comprehensive donor relations program that includes acknowledgment, stewardship, recognition, and engagement activities.

Higher Education

No H1B

Responsibilities

Lead a comprehensive donor reporting program for the university that communicates the impact of philanthropic support and provides critical operational support to acknowledgments, recognition, and engagement activities as directed and required

Develop and execute timely, accurate, and meaningful donor relations activities including customized impact reports, endowed faculty installations, and donor recognition and engagement events that demonstrate the value and impact of philanthropic contributions

Develop an annual donor reporting plan using data-driven decision-making and employ metrics and data analysis to allocate team resources strategically

Oversee implementation and development of university-wide stewardship policies and procedures

Directly manage and mentor a team of donor relations professionals. Provide coaching and performance feedback, and oversee hiring and training to ensure a high-performing and collaborative team environment

Partner with stakeholders across the university, such as AVPs, deans, Faculty, financial aid offices, and program leaders to gather data and refine input provided into donor-optimized formats while maintaining collegial and professional working relationships with all colleagues

Oversee financial aid stewardship activities via the Blackbaud Award Management system (“GWay”) and work closely with the Director of Donor Fund Compliance and the Office of the Executive Vice President and Treasurer (EVPT) to maximize donor fund utilization in accordance with donor intent

Oversee all donor impact report production and communications using the Mythos platform online survey tool to deliver a digital-first experience for donors and fund contacts

Perform other related duties as assigned. Flexibility is required as duties may evolve in response to organizational needs

Qualification

Fundraising software proficiencyDonor database managementProject managementCustomer service orientationInterpersonal communicationTeam managementEvent planningMicrosoft Office Suite

Required

Bachelor's degree in an appropriate area of specialization plus 6 years of relevant professional experience, or a Master's degree in a relevant area of study plus 4 years of relevant experience

Degree must be conferred by the start date of the position

Degree requirements may be substituted with an equivalent combination of education, training and experience

Demonstrated ability to manage complex, multi-phase projects and successfully meet tight deadlines

High degree of discretion and sensitivity when handling confidential donor information

Exceptional writing, editing, and interpersonal communication skills

Proven leadership and team management experience

Strong customer service orientation and ability to work collaboratively across departments