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UniTek Global Services · 1 month ago

Human Resources Manager – Training & Implementation

Shepherdsville, KY

Full-time

Onsite

Senior Level

5+ years exp

UniTek Global Services is a company specializing in telecommunications and broadband infrastructure. They are seeking a Human Resources Manager – Training & Implementation to drive organizational change through effective training programs and seamless implementation of HR systems and initiatives.

Telecommunications

Responsibilities

Conduct needs assessments to identify skill gaps and training priorities

Design and deliver comprehensive training programs (workshops, e-learning, coaching)

Measure training effectiveness and continuously refine strategies for improvement

Lead HR implementation projects, including new systems (e.g., ADP WFN Recruiting), policies, and process improvements

Develop detailed project plans, set milestones, and manage budgets

Coordinate with IT, HR, and leadership teams to ensure timely and successful rollouts

Monitor adoption rates, troubleshoot issues, and provide ongoing support

Create clear communication plans for upcoming changes

Act as a liaison between HR leadership and employees to ensure smooth transitions

Drive employee engagement and confidence in new systems and processes

Assist with recruitment coordination, including scheduling interviews and communicating with candidates

Support performance management processes by tracking evaluations and providing documentation assistance

Assist with compliance documentation and internal audits

Help update and communicate HR policies and procedures

Assist with training logistics, such as scheduling sessions and preparing materials

Coordinate HR communications and help organize employee engagement initiatives

Qualification

HR practicesTraining program designProject managementChange managementHRIS proficiencyCompliance knowledgeAnalytical skillsCommunication skillsInterpersonal skillsOrganizational skillsAdaptabilityProblem-solvingFacilitation skills

Required

5+ years in HR or Training and Development roles; at least 3 years in management positions

In-depth knowledge of HR practices, employment law, and compliance requirements

Proven experience & strong background leading the design, delivery, and evaluation of training programs

Proven project management skills, including planning, budgeting, and execution

Ability to lead change management initiatives and drive adoption of new systems

Excellent communication, facilitation, and interpersonal skills for engaging in diverse teams

Analytical ability to assess training outcomes and measure program effectiveness

Strong organizational skills with the ability to manage multiple priorities

High level of adaptability and problem-solving in fast-paced environments

Strong knowledge of HR practices and compliance

Comfortable traveling up to 30% of the time for training sessions, meetings, or project implementation

Visual and auditory ability to interact with employees, conduct presentations, and review documents

Ability to sit at a desk and work on a computer for extended periods

Frequent use of hands for typing, handling documents, and operating office equipment

Occasional standing, walking, and moving between office areas or meeting rooms

Ability to lift and carry materials or training equipment up to 20–30 lbs as needed

Preferred

Bachelor's degree in Human Resources, Business Administration, Public Administration, or a related field is strongly preferred; however, candidates with significant HR management and training experience may be considered in lieu of a degree

Certifications such as SHRM-CP/SCP or PHR/SPHR are highly regarded

Proficiency in HRIS and recruiting platforms (ADP WFN, ADP Recruiting preferred)