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Curri · 1 day ago

Customer Service Operations Representative

United States

Full-time

Remote

New Grad, Entry Level

Curri is a fast-growing startup focused on delivering construction and industrial supplies. The Customer Service Operations Representative will facilitate deliveries, provide support for customers and drivers, and optimize logistics through operational feedback.

Building MaterialDeliveryDelivery ServiceLast Mile TransportationLogistics

Responsibilities

Facilitate deliveries from booking to successful drop-off and everything in between

Provide best-in-class support for our customers and drivers via chat and phone

Communicate with pickup and drop-off contacts to ensure deliveries are completed successfully and smoothly

Provide operational feedback and identify pain points for the team to optimize logistics

Qualification

Customer service skillsCritical thinkingProblem solvingG-Suite proficiencyEagerness to learnWritten communicationVerbal communicationPositive attitude