StepStone Hospitality · 1 month ago
Hotel Maintenance Engineer (Full-Time)
StepStone Hospitality is seeking a Hotel Maintenance Engineer to assist with maintaining the hotel and performing routine maintenance activities. The role involves ensuring quality guest service and responding to guest requests while adhering to safety and health regulations.
Hospitality
Responsibilities
Assist with maintaining hotel, performing minor and routine painting, plumbing, electrical wiring, and other related maintenance activities
Replace air conditioner filters
Tend, air conditioners, cooling towers and boilers to provide heat, cool air, and hot water for guests
Maintain standards of quality guest service
Respond and resolve guest requests, complaints, or questions in a courteous and timely manner
Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors
Ability to accurately report information
Ability to scrupulously follow all StepStone and hotel policies and procedures
Attend required meetings
Projects and assignments are completed thoroughly, professionally, and with care
Adjusts to high-pressure conditions and is open to change
Assumes responsibility for personal growth and development
Conducts him herself (acts and dresses) professionally at all times; sets standards for all associates
Understands and communicates the StepStone Mission and Core values
Expresses ideas and conveys information clearly, effectively, and professionally
Actively listens to others
Conveys company information, decision, or problems to appropriate parties on a timely basis
Works to resolve disagreements and is respectful of peers and co-workers
Must have a comprehensive knowledge of all hotel departments and functions
Must have a knowledge of applicable Federal, state, and local health, safety, and legal regulations
Must have good mathematical and computer skills
CPR training and first aid training preferred
Qualification
Required
Assist with maintaining hotel, performing minor and routine painting, plumbing, electrical wiring, and other related maintenance activities
Replace air conditioner filters
Tend, air conditioners, cooling towers and boilers to provide heat, cool air, and hot water for guests
Maintain standards of quality guest service
Respond and resolve guest requests, complaints, or questions in a courteous and timely manner
Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors
Ability to accurately report information
Ability to scrupulously follow all StepStone and hotel policies and procedures
Attend required meetings
Projects and assignments are completed thoroughly, professionally, and with care
Adjusts to high-pressure conditions and is open to change
Assumes responsibility for personal growth and development
Conducts him herself (acts and dresses) professionally at all times; sets standards for all associates
Understands and communicates the StepStone Mission and Core values
Expresses ideas and conveys information clearly, effectively, and professionally
Actively listens to others
Conveys company information, decision, or problems to appropriate parties on a timely basis
Works to resolve disagreements and is respectful of peers and co-workers
Minimum lifting of 70 pounds
Pushing, bending, stooping, upward reaching, manual dexterity
Hearing, writing, typing
Minimum pulling of 70 pounds
Must have a comprehensive knowledge of all hotel departments and functions
Must have a knowledge of applicable Federal, state, and local health, safety, and legal regulations
Must have good mathematical and computer skills
Employees must comply with all occupational safety and health standards and regulations established by the Occupational Safety and Health Act and state and local regulations
Preferred
High school education and relevant training and experience preferred
CPR training and first aid training preferred