DEKRA North America · 1 day ago
Project Administrator
United States
Full-time
Remote
Mid, Senior Level
$26.45/hr - $28.85/hr
5+ years expDEKRA North America is a global provider of comprehensive services and solutions, dedicated to improving safety, security, and sustainability outcomes. The Project Administrator plays a significant role in managing client projects, supporting the project team, and ensuring successful service delivery through collaboration and administrative support.
IndustrialManagement ConsultingPublic Safety
No H1B
Hiring Manager
Wendy Thurston
Responsibilities
Contribute to a safe and healthy work environment by actively participating, taking responsibility, and following established procedures and policies
Plan, manage and coordinate delivery of the Client Services’ portion of projects utilizing department technology. Initiate appropriate administrative activity to support successful service delivery
Collaborate and build relationships with internal and external stakeholders like client contacts, PMs, delivery consultants, to assist in providing client excellence
Work directly with the Project Manager (PM) in reviewing and understanding the delivery of the scope of services. Review projects monthly with PMs to assist with the managing of hours against the baseline
Deliver the multi-step process of survey administration utilizing proprietary software in conjunction with other technology platform
Collaborate with Assessments Specialist for all custom survey work and create confidential reports containing survey results compared to selected norms
Facilitate scoring of responses and quality review of standard graphs for non-custom surveys that contain site specific and/or individual information compared against appropriate standard norms
Prepare invoices using DEKRA’s accounting software that accurately reflect client’s billing requirements and deliverable details
Develop timelines for material ordering and custom deliverables, when necessary
Work proactively to ensure that delivery of excellence for both consultants and clients
Actively participate at internal project team meetings, including taking meeting notes and document project action items
Coordinate coaching calls and visits between company consultants and client customers
Work with other members of Client Services to meet project deadlines and prepare project deliverables on projects which are not regularly assigned
Other tasks or projects as assigned by management
Qualification
Required
Bachelor's degree in a business-related field
Minimum five years' experience in a corporate setting with an emphasis on project support
Microsoft Office; including Word, Excel, Outlook and PowerPoint
Ability to work effectively with remote stakeholders and customers via phone and multi-media platforms (e.g. Microsoft Teams)
Experience in delivering high quality customer service and willingness to demonstrate a strong client service orientation in all activities and interactions internally and externally
Ability to work unsupervised, manage extreme detail and produce error-free work under pressure
Ability to handle multiple tasks with short deadlines and prioritize effectively
Ability to exercise judgment, identify problems, research potential solutions, and identify situations requiring the expertise of others
High degree of professionalism and skill in verbal and written communications
Ability to work both independently and collaboratively as a team player
Ability to work in a general office environment
Ability to handle extended periods of computer-based work, including telephone
Ability to lift 25-40 lbs
Domestic travel required, estimated up to 10%
Preferred
Prefer candidates to be located in Ventura County (California), Central time zone, or Eastern time zone
Benefits
Health care benefits: medical & prescription, dental, vision (including Domestic Partners)
Critical Illness & Hospital Indemnity supplemental insurance
Company Health Savings Account contribution
Flexible Spending Account for eligible health care and dependent care expenses
Paid time off such as vacation, sick leave, and floating holidays
Mental and emotional support resources through our Employee Assistance Program
Wellness Program to increase activity and health habits, with ability to earn participation rewards
Paid Parental Leave
Travel Assist (Domestic/International)
Participation in a 401(k) plan, with an employer match
Company paid Short- & Long-Term Disability benefits
Group term life insurance with options to buy-up for self and others
Working Advantage – DEKRA’s official corporate discount program
Regional Advancement Program
Education Assistance Program
Student Loan Repayment Assistance
Internal training and development resources to grow your career
Annual Career Goal Setting and Performance Review cycle participation
Company
DEKRA North America
DEKRA North America is a public safety firm that offers innovative professional services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Felicia Stennis, ACS
Senior Human Resources Business Partner
Jim Spigener
Chief Client Officer
Recent News
DEKRA North America, Inc.
2025-05-28
GlobeNewswire News Room
2024-11-05
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