Clinical Staffing Coordinator, Workforce Management jobs in United States
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Oscar Health · 16 hours ago

Clinical Staffing Coordinator, Workforce Management

Oscar is a health insurance company built around a full stack technology platform focused on serving its members. They are seeking a Clinical Staffing Coordinator to oversee clinician volume and system performance, ensuring daily KPI achievement and optimizing coverage across telemedicine service lines.

Health CareHealth InsuranceInsuranceInsurTech

Responsibilities

Perform constant real-time monitoring of incoming volume, performance, pace to plan, and service level for multiple queues and work areas
Maintain understanding of business priorities and requirements and an expert understanding of Oscar's teams and systems
Make real-time decisions related to rebalancing staffing, adjusting queues and schedules to meet operational targets
Conduct retrospective analysis of staffing data to optimize and improve outcomes
Be the primary point of contact regarding factors that impact staffing and service levels and same-day requests
Compliance with all applicable laws and regulations
Other duties as assigned

Qualification

Workforce managementClinician schedulingData analysisMS ExcelReal-time workforce analysis

Required

2+ Years experience in workforce management, clinician scheduling, or production planning for a multi-disciplinary medical group
2+ Years experience using volume and production rate to determine capacity needs and same day urgent requests
2+ Years experience performing data analysis and identifying root cause
2+ Years experience with MS Excel or Google Sheets (Pivot Tables, Formulas, etc.)
1+ years experience in real-time workforce analysis

Benefits

Medical, dental, and vision benefits
11 paid holidays
Paid sick time
Paid parental leave
401(k) plan participation
Life and disability insurance
Paid wellness time and reimbursements

Company

Oscar Health

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Oscar is a health insurance company that offers individual and family plans, medicare advantages, and small group products.

Funding

Current Stage
Public Company
Total Funding
$1.99B
Key Investors
Tiger Global ManagementBaillie Gifford,CoatueAlphabet
2025-09-16Post Ipo Debt· $355M
2021-03-03IPO
2020-12-17Private Equity· $140M

Leadership Team

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Mark Bertolini
Chief Executive Officer
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Steven B. Kelmar
Executive Vice President & COS
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Company data provided by crunchbase