TM3 Solutions, Inc (Alexandria, VA) ยท 1 month ago
PAO Support
Bethesda, MD
Full-time
Hybrid
Senior Level
5+ years expTM3 Solutions, Inc. is seeking a highly talented communication professional to oversee social media management and public affairs support for the Defense Health Network. The role involves creating content, managing outreach efforts, and providing strategic communication guidance across multiple Military Treatment Facility sites.
Information ServicesInformation TechnologySoftware
Responsibilities
Lead and manage all HQ-level social media accounts for DHN-NCR ensuring consistent and effective messaging in line with branding and organizational goals
Develop, execute, and evaluate integrated strategic communication, public affairs, and social media plans to support DHN-NCR's mission and initiatives
Coordinate with individual MTFs, public affairs leads, and communications/marketing teams to ensure message consistency, accuracy, and timely dissemination
Create, schedule, monitor, and analyze engaging written, graphic, and multimedia content (including adherence to AP style, DoD, and healthcare regulations) for web and social media using a management platform
Write and edit press releases, talking points, newsletters, speeches, articles, web copy, and promotional materials for internal and external audiences
Provide media relations support: respond to inquiries, arrange and moderate interviews, support press conferences, and nurture media relationships
Plan and execute communication events, community engagements, and special projects while compiling regular reports on communication effectiveness and media coverage
Support leadership with crisis communication strategies, rapid response to media incidents, and high-profile or sensitive outreach
Use data to track social media and communications performance, generating insights and recommendations for improvement
Guide and train MTF teams in digital communication standards and best practices
Collaborate across DHN, DHA, and external agencies to develop, coordinate, and evaluate communication plans and campaigns, ensuring public affairs and social media activities support the overall mission and objectives
Identify and address potential public perception problem areas through integrated outreach and communication strategies
Maintain and manage project timelines, task lists, and multiple priorities in a fast-paced environment using digital/project management tools
Qualification
Required
Bachelor's degree in Communications, Public Relations, Journalism, Marketing, Project Management, or a related field
At least 5 years of combined experience in public affairs, communications, project management, or social media management, preferably in the public sector, military, or healthcare environment
Strong written and verbal communication skills, with demonstrated ability to create tailored messages and error-free content for diverse audiences
Capacity to manage multiple projects with tight deadlines and shifting priorities
Proficiency with major social media platforms (Facebook, Instagram, X/Twitter, LinkedIn, etc.) and management tools (e.g., Hootsuite, Sprout Social)
Graphic design and multimedia creation experience, including proficiency with Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro) or equivalent
Proven project management experience with relevant software tools
Understanding of DoD social media policies, healthcare/military communications, and stakeholder engagement
Experience with media relations, event planning, crisis communications, and metrics-driven campaign analysis
Knowledge of AP writing style
Superior organizational, interpersonal, and relationship-building skills
Preferred
Project Management Professional (PMP) certification preferred but not mandatory
Familiarity with healthcare systems, military health communications, and government/military environments
Demonstrated expertise in strategic communication planning, campaign evaluation, and outreach innovation
Ability to research, analyze, and provide counsel on complex public affairs problems or crises
Experience developing and delivering speeches, briefings, and presentations
Strong time management, prioritization, and team collaboration skills
Ability to work independently as well as part of cross-functional teams, providing guidance and mentorship
Company
TM3 Solutions, Inc (Alexandria, VA)
TM3 Solutions, Inc.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Lafayette Thomas
CEO
Company data provided by crunchbase