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RXO, Inc. · 5 hours ago

Associate Analyst, Customer Accounts

Marietta, GA

Full-time

Onsite

New Grad, Entry Level

RXO, Inc. is a leading provider of transportation solutions, leveraging cutting-edge technology to revolutionize the industry. As an Associate Analyst in Customer Accounts, you will analyze carrier aging and collaborate with operations teams to ensure accurate billing and accountability of customer loads.

LogisticsSupply Chain ManagementTransportation

Responsibilities

Maintain customer profile information and enter loads from customer tenders into the Freight Optimizer system

Update account managers on problem loads and what actions have been taken

Monitor daily carrier manifest and aging reports

Validate all load data prior to marking loads delivered, for accounting purposes

Investigate product overages, shortages, damages, and complete appropriate documentation

Audit carrier freight bills and interpret tariffs and contracts

Investigate any errors on freight bills such as duplicate carrier billing

Facilitate and improve the efficiency of the routing of freight bills and billing cycle time

Qualification

Auditing customer accountsFreight Optimizer systemWriting reportsProblem-solvingCommunication skills

Required

Bachelor's degree or equivalent related work or military experience

Preferred

General knowledge of auditing customer accounts

Experience writing routine reports and correspondence

Benefits

Comprehensive medical, dental, and vision plans

401(k) retirement plan with up to 5% company match

Pre-tax accounts to help streamline eligible expenses

Company-paid disability and life insurance

Employee Assistance Program (EAP)

Career and Leadership Development Programs

Paid time off, company holidays, and volunteer days

Company

RXO, Inc.

RXO is an asset-light transportation provider that uses a best-in-class combination of scale, technology and third-party capacity to move freight for our customers.

Founded in 2022