NEOGOV · 1 month ago
Intake and Support Specialist
Pueblo, CO
Full-time
Onsite
New Grad, Entry Level
$49K/yr - $53K/yrColorado State University Pueblo is a comprehensive state university dedicated to serving a diverse population. The Intake and Support Specialist assists in providing intake and administrative support for equal opportunity and affirmative action needs, handling inquiries and complaints related to harassment and discrimination, and coordinating educational programs on campus.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Receive and process inquiries about harassing behavior, other discriminatory behavior, Title IX violations, sexual misconduct, or issues related to EO/AA policies and procedures
Create, organize, and maintain files and other compiled records using Maxient (case management database)
Assess and implement requests for supportive measures, including but not limited to accommodations for academics, housing, counseling, no contact orders, and other measures required to lessen the impact of bias, discrimination, relationship violence, stalking, sexual misconduct, or pregnancy and related conditions
Collaborate with the Title IX Investigator to coordinate and conduct training and educational programs for the campus community related to rights and responsibilities under Title IX, as well as the services and grievance procedures available to them and coordinate training to all employees concerning EO/AA and Title IX
Create and distribute educational materials including brochures, posters, web-based materials, etc. to inform campus members of rights, responsibilities, and resources both internal and external to campus
Collaborate with internal and external constituents to provide accurate information to the campus community
Coordinate and plan awareness month activities and tabling for the campus community
Provide administrative support to the office
Other duties as assigned
Qualification
Required
Bachelor's degree from an accredited institution
Demonstrated judgment in a variety of sensitive and confidential matters
Strong interpersonal skills with the ability to remain neutral and objective
Excellent written and verbal communication skills
Strong problem-solving, conflict resolution, and decision-making skills
Demonstrated ability to work collaboratively with campus and community members
Experience in a position exercising discretion, sound judgment, and ethical decision-making when handling confidential or complex situations
Experience in a position requiring conducting intakes, gathering information, and directing individuals to correct resources
Experience in a position documenting and maintaining accurate, detailed records of reports, investigations, or case management activities
Experience in a position ensuring compliance with federal, state, and institutional policies related to Title IX or other sexual misconduct reporting and investigations
Preferred
Completion of a comprehensive training program related to sexual misconduct
Understanding of best practices related to equal opportunity, affirmative action, and/or civil rights compliance (including compliance with Title IX and VAWA)
Demonstrated ability to accurately capture and summarize detailed information in real time during intakes and meetings
Professional work experience in developing and delivering presentations and educational programs to varying constituencies
Benefits
Medical and prescription insurance
Dental insurance
Vision insurance
Flexible benefit plan
Basic term life insurance
Voluntary term life and AD&D lnsurance
Long-term disability insurance
Employee assistance program
Travel accident insurance
Voluntary critical illness and accident insurance
Annual and sick leave
Retirement plans
Employee and dependent tuition discounts
State employee discounts via BenefitHub
Other incentives include various on-campus event, recreation, and meal discounts.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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