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Citi · 5 hours ago

Digital Tech Program Lead Analyst - Vice President

Irving, TX

Full-time

Onsite

Mid, Senior Level

$139K/yr - $208K/yr

6+ years exp

Citi is a leading global bank, and they are seeking a Digital Tech Program Lead Analyst. This role involves planning and managing technology projects, ensuring alignment across teams, and optimizing processes to enhance customer experience and project delivery.

BankingFinanceFinancial Services

H1B Sponsor Likely

Responsibilities

Accountable for planning and managing a group of related technology projects or activities in a coordinated way from inception through successful delivery

Have a deep understanding of the design approaches and technologies utilized in your area

Focus on the customer experience, the build and delivery processes and the problems to be solved

Work across multiple scrum teams. Work may be cross-cutting across products, scrum teams, and/or technologies or your work may be vertically focused on a single product or feature set

Align dependent organizations and remove/mitigate all blocking issues

May work directly with external to Global Digital or external to Citi technology providers and customers

Work with limited guidance, seeking guidance as needed. The product and delivery strategy is defined; the design is not

Have a deep understanding of the business and technical requirements for the solutions being built

Understand the needs of the engineers and technical operations teams who have to build, maintain, and operate the system for the life of the system

Recognize complex designs and propose simplified solutions by working with software design engineers, principals, and TPMs

Help customers and the engineering teams make trade-off decisions by considering all of the data including business goals, technical platform strategy, customer experience, maintainability

Identify blocking issues and manage their resolution, anticipate bottlenecks and adequately factor in contingency for unplanned delays. You identify, assess, track and mitigate issues and risks at multiple levels. Determine if success metrics are in place and if not, work to define them

Write documentation as required

Partner with industry vendors that provide technology or user experience design components that support our Digital architecture and work with vendors on our implementation plans and roadmaps identifying partnership opportunities to increase our development velocity and our learnings

Communicate roll up of project issues and status in a concise, accurate, and professional manner for senior leadership consumption, escalating blocking issues when appropriate

Communicate progress, anticipate bottlenecks, provide escalation management, identify, assess, track and mitigate issues/risks at multiple levels

Recognize discordant views and take part in constructive dialog to resolve them

Work across teams to optimize processes. Regularly review metrics and proactively seek out new and improved data/mechanisms for visibility ensuring your program stays aligned with organization objectives

Continuously assess development processes, test plans, and operations

Work with teams to improve concurrent project delivery

Streamline and/or eliminate excess process in any area of the architecture, production operations environment, or business area where the same efforts (or issues) are repeated year-over-year

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Qualification

Program managementAgile methodologySoftware developmentLeadershipDiplomacy skillsCommunication skillsProblem-solving

Required

6+ years in a program management position including time as a software developer

Significant experience managing complex business and/or transactional models

Demonstrated experience as a strong leader who can prioritize well, communicate clearly and compellingly, effectively influencing across cross functional teams

Experience delivering with an agile methodology

Bachelor's/University degree

Preferred

Master's degree preferred

Benefits

Medical, dental & vision coverage

401(k)

Life, accident, and disability insurance

Wellness programs

Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Company

Citi

Glassdoor3.8

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Founded in 1812

San Antonio, Texas, USA

10001+ employees

https://www.citi.com

H1B Sponsorship

Citi has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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Trends of Total Sponsorships

2025 (1386)

2024 (849)

2023 (1375)

2022 (1117)

2021 (876)

2020 (901)