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Citi · 9 hours ago

Infrastructure Senior Tech Analyst, Assistant Vice President

Roanoke, TX

Full-time

Onsite

Mid, Senior Level

$96K/yr - $145K/yr

5+ years exp

Citi is a leading global bank with a broad range of financial products and services. The Infrastructure Senior Technology Analyst role involves assisting with LAN/WAN and help desk administration activities, focusing on network maintenance, technical guidance, and security to ensure efficient operations.

BankingFinanceFinancial Services

H1B Sponsor Likely

Responsibilities

Create complex project plans, perform impact analyses solve/work high impact problems/projects, and provide resolutions to restore services

Drive Root Cause Analysis (RCA) post restoration of service

Design testing approaches, complex processes, reporting streams, and create automation of repetitive tasks

Review requirement documents, define hardware requirements and examine and update processes and procedures as necessary

Provide technical/strategic direction and act as advisor/coach to lower level analysts

Develop projects required for design of metrics, analytical tools, benchmarking activities and best practices

Responsible for overall operating system applications

Contribute to technical direction and strategic decisions

Has the ability to operate with a limited level of direct supervision

Can exercise independence of judgement and autonomy

Acts as SME to senior stakeholders and /or other team members

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Qualification

Infrastructure TechnologiesOperational process improvementAnalytic skillsTechnical communicationTeam collaborationWritten communicationVerbal communicationProblem solving

Required

5-8 years of experience in Infrastructure Technologies delivery with a proven track record of operational process change and improvement

Ability to communicate technical concepts to non-technical audience

Ability to work with virtual and in-person teams, and work under pressure or to a deadline

Effective written and verbal communication skills

Effective analytic/diagnostic skills

Bachelor's/University degree or equivalent experience

Preferred

Experience in a Financial Services or large complex and/or global environment preferred

Benefits

Medical, dental & vision coverage

401(k)

Life, accident, and disability insurance

Wellness programs

Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Company

Citi

Glassdoor3.8

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Founded in 1812

San Antonio, Texas, USA

10001+ employees

https://www.citi.com

H1B Sponsorship

Citi has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1386)

2024 (849)

2023 (1375)

2022 (1117)

2021 (876)

2020 (901)