AtlantiCare ยท 12 hours ago
Client Services Representative - Part-time
Atlantic City, NJ
Part-time
Onsite
Entry Level
1+ years expAtlantiCare is a healthcare organization seeking a Client Services Representative to provide office support for their clinical units. The role involves managing staff schedules, processing client appointments, and ensuring quality customer service while maintaining confidentiality and efficiency.
CRMFitnessHealth CareInformation Technology
Responsibilities
Manages staff schedules including scheduling clients, meetings, vacations, etc
Notifies patients of upcoming appointments and documents missed appointments appropriately
Maintains patient files according to department procedure/policy protocol
Pulls physical charts for daily appointments
Verifies and enters all information into the computer accurately
Performs office support duties, i.e. filing, typing, copying, mail distribution resulting in efficient operations
Accurately takes telephone messages and repeats key information to verify accuracy
Collects and posts co-pays, deductibles, and self-pay deposits
Reconciles payments at the close of business
Verify and Posts staff schedules daily
Processes new clients, client transfers and client closings according to procedures
Consults with the Central Billing Office for billing and insurance questions and concerns
Monitors the waiting room to ensure comfort and convenience of clients and families
Maintains confidentiality as related to patients, staff members and departmental operations
Promptly acknowledges and graciously receives patients, clients, and visitors
Completes daily tasks within the assigned shift
Consistently coordinates work to achieve maximum productivity and efficiency within the context of a team
Consistently performs duties with little or no supervision
Demonstrates appropriate initiative to meet the requests of all internal and external customers
Handles all situations efficiently, tactfully and confidentially
Willingly accepts and accurately completes other duties as assigned to assist with business unit functions
Demonstrates flexibility and teamwork by willing accepting any and all scheduled shifts
Qualification
Required
High School Diploma or equivalent
One year in setting involving direct customer service
Training in relevant computer programs
Valid NJ driver's license
Preferred
Two (2) years in medical setting with strong knowledge of medical records preferred
Computer, copier, facsimile, typewriter and shredder
Benefits
Generous Paid Time Off (PTO)
Medical, Prescription Drug, Dental & Vision Insurance
Retirement Plans with employer contributions
Short-Term & Long-Term Disability Coverage
Life & Accidental Death & Dismemberment Insurance
Tuition Reimbursement to support your educational goals
Flexible Spending Accounts (FSAs) for healthcare and dependent care
Wellness Programs to help you thrive
Voluntary Benefits , including Pet Insurance and more
Company
AtlantiCare
AtlantiCare is a provider of health information and health engagement with emphasis on healthy, at-risk, acute or chronic illnesses.
5001-10000 employees
H1B Sponsorship
AtlantiCare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (5)
2023 (11)
2022 (9)
2021 (3)
2020 (8)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Exact Sciences
2022-09-22Grant
Leadership Team
Michael Charlton
President and CEO
Jordan Ruch
Chief Information Officer
Recent News
Company data provided by crunchbase