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TriHealth · 2 days ago

Scheduling Coordinator- Montgomery TriHealth Cancer Institute

Montgomery, OH

Full-time

Onsite

New Grad, Entry Level

0+ years exp

TriHealth is a healthcare organization focused on serving patients and communities. The Scheduling Coordinator position involves providing clerical support, including scheduling and maintaining medical records, while demonstrating knowledge of the Epic scheduling system.

Health CareService IndustryWellness

Responsibilities

Encourage/Support Continuous Learning/Improvement: Alerting of issues; Recommending changes

Follows regulatory compliance/departmental process LMRP

Productivity: number procedures scheduled, percent of time on phone and available

Quality - Accuracy of scheduling Facility/procedure Demographic information

Team work and flexibility. Is flexible to meet department needs. Picks up extra time, works over when needed. Mentors new employees

Telephonic Customer Skills - Follows scripting -Quality and Service- Problem solve customer needs Anticipates customer needs Complies with phone monitoring skill sheet