Staples Canada · 1 month ago
Retail Print Sales Supervisor
Temecula, CA, United States
Full-time
Onsite
Mid LevelStaples Canada is a leading retailer, and they are seeking a Retail Print Sales Supervisor to direct a team in driving results for key metrics by selling total print solutions. The role involves connecting with customers, coaching associates, and leading a team to achieve operational excellence.
E-CommerceInformation TechnologyOffice Supplies
No H1B
Responsibilities
Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions
Drive customer satisfaction by focusing on customer engagement, quality, and the community
Coach associates in exceptional service, consultative selling, and total solutions
Be flexible to perform other duties as assigned
Lead and develop a team committed to operational excellence in driving profitable sales & margin
Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction
Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships
Qualification
Required
Able to work a flexible schedule based on the store's needs
Experience directing a team and/or supervising others while managing many priorities
Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs)
Attention to detail and keen eye for noticing quality issues
Manage conflict in a reasonable, nonconfrontational and cooperative manner
Ability to act with honesty and integrity regarding customer and business information
Experience overcoming objection and engaging with customers to understand their needs
Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment
Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
Benefits
Full-time hours, generous paid time off, career development program and weekly pay
Bonus plan eligible
401(k) with company match
Full medical, dental and vision insurance
Associate discounts on in-store and online merchandise, services and warranty plans
Discounts at hundreds of retailers, restaurants and more
And many more benefits
Company
Staples Canada
STAPLES Canada is a company that sells office supplies, technology and equipments.
Founded in 1991
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Brian McDougall
Chief Retail Officer
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