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USAJOBS · 1 month ago

Public Safety Telecommunicator (Office Automation)

Dugway Proving Ground, Utah, USA

Full-time

Onsite

Entry, Mid Level

$40K/yr - $65K/yr

1+ years exp

USAJOBS is seeking a Public Safety Telecommunicator to serve at Dugway Proving Ground, UT. The role involves dispatching emergency responders and managing 911 calls to ensure timely and effective responses to emergencies.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

U.S. Citizen Only

Responsibilities

Monitors and logs status and availability of assigned and unassigned police, fire, and medical field units to assure an appropriate response is made. Updates information for medical, police and fire personnel en-route to call

Maintains reports and retrieve statistical information using the National Fire Incident Reporting System(s) (NFIRS)

Operates computer based Hazardous Materials databases to provide field units with accurate information during emergencies

Responsible for the receipt and effective evaluation of 911 emergency calls to include installation fire, police, ambulance service, and Commercial Intrusion Detection System alarms

Update information for medical, police and fire personnel enroute to call

Transfer caller to proper agency as determined or dispatches a variety of emergency equipment to include police, fire, ambulance, Med-Evac, rescue or hazardous materials units

Qualification

Emergency Medical DispatchNational Incident Management SystemCommunication Equipment OperationTyping ProficiencyHazardous Materials DatabasesTeamworkProblem SolvingAttention to Detail

Required

Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation

Within 16 weeks from the date of employment, incumbent will be required to demonstrate reasonable proficiency at locally established training guidelines on the use of E911, CAD, Land Mobile Radio (LMR), and station alerting software and equipment

Position is subject to shift work where the incumbent is required to work an alternate, rotating work schedule, which requires an uncommon tour of duty (including nights, weekends and holidays)

Incumbent is required to work (mission essential) regardless of weather conditions or base closure and to report to the duty station at the regularly scheduled time

Incumbent may be required to wear a uniform

Incumbent must be a qualified typist. (40 wpm)

Incumbent must pass a pre-employment; fingerprint based criminal history investigation for any location that accesses Criminal Justice Information Systems

The incumbent is required to obtain and maintain a valid state driver's license

The incumbent is required to obtain and maintain certification in: Cardiopulmonary Resuscitation (CPR)

Emergency Medical Dispatch based on the program standards at the location assigned

Incumbent must complete the Department of Defense Telecommunicator I and II or equivalent based on the program standards at the location assigned

Incumbent must complete State National Crime Information Center (NCIC) certification based on assigned location

Incumbent must complete the National Incident Management System (NIMS) IS 100,300, 700, 800, and 907 courses

Continuous current certification is a condition of employment

The incumbent is responsible for attaining continuing dispatch education (CDE) requirements through in-service training that is offered locally and pass in accordance with predetermined course requirements

This position has a Temporary Duty (TDY) or business travel requirement of 5% of the time

Appointment to this position is subject to a one year probationary period unless the appointee has previously met the requirements as described in 5 CFR Part 315

Typing Proficiency Required: This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5-minute sample with three or fewer errors

At GS-05 Level: Specialized Experience: One year of specialized experience which includes 1) Operating computer systems to accomplish assigned duties; 2) Communicating with callers to determine nature of calls; AND 3) Utilizing communication equipment to apply appropriate responses to calls

At GS-06 Level: Specialized Experience: One year of specialized experience which includes 1) Processing phones calls such as: non-emergency and emergency calls; 2) Operating dispatching equipment while communicating with callers, AND 3) Monitoring alarms to initiate appropriate responses

At GS-07 Level: Specialized Experience: One year of specialized experience which includes 1) Answering emergency and/or non-emergency calls for police, fire, or ambulance assistance; 2) Dispatching emergency personnel as needed in accordance with priority level procedures; 3) Operating communications software to perform dispatching duties such as: log calls, prepare reports of activities, and assist with medical dispatching until appropriate emergency units arrive

Benefits

Permanent Change of Station (PCS) allowances may be authorized, subject to the provisions of the Joint Travel Regulations and an agency determination that a PCS move is in the Government Interest.

Recruitment and relocation incentives may be authorized.

Student loan repayment may be authorized.

Salary negotiations for those candidates who are new to Federal service may be authorized.

Credit for Prior Non-Federal Work Experience and Certain Military Service for Determining Annual Leave Accrual Rate may be authorized.