AssistRx · 2 months ago
Account Care Educator - Specialty Pharmacy
Maitland, Florida, United States
Full-time
Onsite
New Grad, Entry LevelAssistRx is a company focused on providing patient solutions in the specialty pharmacy sector. The Account Care Educator will work directly with healthcare providers and insurance plans to assist with patient insurance inquiries and navigate reimbursement issues.
Health CareInformation Technology
Responsibilities
Single point of contact for questions and inquiries from the prescriber, patient, and field agent by territory
Identifies applicable programs and facilitates next steps
Holistically communicates the statuses of all patient support activities
Liaison with other program-specific Assist resources to secure outcomes for active patients
Accepts inbound calls for assigned territory or overflow of other territories and provides one call resolution support
Ensures protection is insured
Performs other related duties as assigned by management
Qualification
Required
Works directly with healthcare providers & insurance plans/payers to gather information about a patient's insurance and the coverage provided for a specific pharmaceutical product
Supports healthcare providers addressing questions regarding coding and billing and navigating complex reimbursement issues
Acts as a single point of contact for questions and inquiries from the prescriber, patient, and field agent by territory
Identifies applicable programs and facilitates next steps
Holistically communicates the statuses of all patient support activities
Liaison with other program-specific Assist resources to secure outcomes for active patients
Accepts inbound calls for assigned territory or overflow of other territories and provides one call resolution support
Ensures protection is insured
Performs other related duties as assigned by management
Company
AssistRx
AssistRx, Inc provides healthcare information technology solutions to the Specialty Pharmaceutical distribution channel.
Founded in 2009
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2024-02-22Acquired
Leadership Team
Edward Hensley
Co-Founder & Chief Commercial Officer
Adam Dresen
Chief Technology Officer | CISO
Recent News
2025-09-30
Company data provided by crunchbase