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Stillwater Insurance Group · 4 days ago

Property Claim Adjuster - Jacksonville, FL

Jacksonville, FL

Full-time

Onsite

Mid Level

Stillwater Insurance Group is a mid-sized national insurance provider offering a variety of home, auto, and commercial insurance products. They are seeking experienced Property Claim Adjusters to investigate and resolve property claims across their U.S. market, while ensuring compliance with state laws and providing excellent customer service.

Auto InsuranceInsuranceProperty Insurance

Responsibilities

Investigate and analyze claims to determine coverage, liability, and damages

Resolve coverage questions while protecting company rights under policy forms

Prepare professional correspondence, including non-waiver, reservation of rights, disclaimers, and other claim-related letters

Communicate effectively and promptly with all parties involved in the claims process

Utilize strategic claim adjusting resources, including remote tools and independent adjusters

Maintain accurate claim documentation and reserves

Identify and pursue subrogation and salvage recovery opportunities

Manage disputed claims, including AOBs, CRNs, NOIs, and complex scope or price disputes

Prepare detailed claim reports for internal and external stakeholders

Utilize Xactimate to create and audit property damage estimates; develop ongoing estimating skills

Ensure compliance with all relevant state insurance laws, regulations, and company standards

Provide excellent customer service and manage conflict professionally

Maintain required adjuster licenses and continuing education

Qualification

PropertyCasualty insuranceDamage estimatingInvestigation skillsMS Excel proficiencyCommunication skillsCustomer serviceEthical standardsInsurance codesProblem-solving skillsAttention to detailWork independentlyAdaptability