Digital Customer Engagement Specialist jobs in United States
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Jim Curley Buick GMC ยท 1 month ago

Digital Customer Engagement Specialist

positionKeyport, NJ
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$750/wk - $1,500/wk

Jim Curley Buick GMC is a reputable dealership known for its innovative services and community support. They are seeking a Digital Customer Engagement Specialist to convert online inquiries into showroom visits through effective communication. This role is crucial for enhancing customer experience and driving dealership revenue.

AutomotiveCustomer ServiceRetail

Responsibilities

Consistently achieving targeted appointment and show rates
Following proven CRM processes that turn leads into loyal customers
Earning performance bonuses based on measurable results

Qualification

CRM systemsDigital communicationPhone communicationProfessional writingCustomer service experienceSales experienceAutomotive terminologyMulti-line phonesMicrosoft Office

Required

Strong phone communication and professional writing skills
Comfort with technology (CRM, Microsoft Office, multi-line phones)
Ability to handle fast-paced, goal-oriented environment
Self-motivation and accountability mindset
No automotive experience required - we'll teach you everything about our products

Preferred

Previous customer service or sales experience
Familiarity with automotive industry terminology
Experience with digital communication platforms (chat, social media)

Benefits

Medical, Dental, Vision, and 401K with employer match

Company

Jim Curley Buick GMC

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Jim Curley Buick GMC is an automotive dealership that sells cars and accessories.
dateFounded in 1988
location
Keyport, New Jersey, USA
people-size11-50 employees
web-link
http://www.jimcurley.com

Funding

Current Stage
Early Stage

Leadership Team

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Marisa Thorn
Controller / CFO
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Company data provided by crunchbase