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HTC inc. Your Local Internet Provider · 1 month ago

Technical Support

Conway, SC

Full-time

Onsite

New Grad, Entry Level

HTC inc. is an award-winning telecommunications cooperative seeking to expand their Technical Support team. In this role, you will assist members with technical issues and provide solutions in a fast-paced contact center environment.

InternetTelecommunications

Comp. & Benefits

Responsibilities

Provide solutions to members for the products and services they love

Share upcoming technology

Diagnose potential technical or network related issues

Guide members through step-by-step solutions for all lines of business

Qualification

Troubleshooting routersUnderstanding technologyCustomer service skillsOutgoing personalityEffective communicationCalm under pressureAdaptability

Required

Completed a high school degree or GED

Customer service skills

A solid understanding of the latest technology

Experience with troubleshooting wired and wireless routers, modems, and other internet devices

Be able to work flexible hours including evenings, weekends and holidays

Outgoing Personality

Effective Communication

Calm Under Pressure

Adaptability

Company

HTC inc. Your Local Internet Provider

HTC Inc. is the nation’s largest telecommunications cooperative, serving Horry, Georgetown and Marion Counties in South Carolina.

Founded in 1952

Myrtle Beach, South Carolina, USA

501-1000 employees

http://www.htcinc.net/

Funding

Current Stage

Late Stage

Leadership Team

Fred Reimer

Chief Financial Officer

Recent News

citybiz

FTC and Brandon Launch “We Get You” Campaign Across South Carolina Counties

2025-07-09

Post and Courier

Spectrum, HTC expanding broadband operations in Georgetown | News

2024-04-25

Company data provided by crunchbase