Legacy Health · 4 hours ago
Patient Dining Assistant
Legacy Health is committed to making life better for others, and they are seeking a Patient Dining Assistant to support their food and nutrition team. The role involves assisting patients with meal ordering, ensuring adherence to dietary restrictions, and providing excellent customer service.
Hospital & Health Care
Responsibilities
Provide excellent customer service as the Nutrition Services “greeter,” communicating directly with patients by telephone or in person
Serve meals to patients in a professional and efficient manner
Instruct patients on how to use the meal ordering system and assist them in placing orders
Assess patients’ ability to utilize the meal order system independently
Complete calorie counts by accurately recording patient intake
Clearly communicate diet order restrictions to patients to ensure safety and compliance
Take patient meal and snack orders and input selections accurately into the system
Print and manage meal tickets; respond to printed requests from nursing units
Ensure patient meal selections align with prescribed diet orders
Collaborate with nurses, dietitians, and other members of the food and nutrition team to support patient care
Qualification
Required
High school diploma or equivalent
Experience in customer service environment
Experience in computer operations
Knowledge of specialized diets
Knowledge of hospital processes
Knowledge of medical terminology
Ability to work efficiently without direct supervision
Time management skills
Ability to manage high call volumes
Ability to speak clearly and be easily understood
Ability to complete all conversations in a positive and helpful manner
Ability to understand and determine patient requests
Ability to triage and manage requests
Ability to understand, operate and problem solve office equipment issues
Ability to interact effectively with hospital and department computer software programs
Ability to understand and utilize patient nutrition related information
Ability to successfully negotiate patient meal choices during phone interactions
Current Food Handler's Certificate/Card for applicable County/State
Preferred
Experience in high volume call center
Experience in food service operations with knowledge of therapeutic diets
Registered Diet Technician
Company
Legacy Health
Good health for our people, our patients, our communities and our world.
Funding
Current Stage
Late StageLeadership Team
Recent News
Fierce Healthcare
2025-06-06
2025-05-31
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