Hope Services · 1 month ago
Assistant Store Manager
San Jose, CA
Full-time
Onsite
Mid Level
$21/hr - $21/hrHope Services is Silicon Valley’s leading provider of services to people with developmental disabilities and mental health needs. The Assistant Store Manager will supervise front-end operations, manage the sales floor staff, and ensure excellent customer service and teamwork.
Health CareMental HealthNon Profit
Responsibilities
Acts as back up to Retail Manager, fulfilling all daily responsibilities as assigned
Supervise the processing of all incoming product into specific categories as prescribed by Retail Management
Assures quality control of product in order to maintain highest product quality and meet customer expectations
Provides high level of customer service, trains staff to perform quality customer service
Maintains adequate staffing to meet store demands
Supervises retail associates as assigned, providing ongoing training and support as needed
Leads staff to assure a cooperative work environment for the team
Assures compliance with all building maintenance and safety practices to assure a safe work environment
Performs pricing of materials, assures appropriate documentation and deposit of money collected from local sales
Acts as a mandated abuse reporter
May perform other duties as assigned to assure efficiency of operations
Qualification
Required
Ability to communicate in a positive manner
Ability to document and complete daily book keeping
Ability to read, write and communicate in English
Knowledge of HOPE and ability to communicate information about HOPE
Knowledge of what items are acceptable products and what are unwanted items
Ability to supervise others and provide a learning environment
Ability to stand at a work station for long periods
Ability to lift and move 40 lb. loads
Use of hand trucks and hydraulic lifters and other machinery
Preferred
Experience working in a retail or clothing store is desirable
Company
Hope Services
Hope Services was established in 1952 to improve the quality of life for people with developmental disabilities and mental health needs.
Founded in 1952
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Allison Yant, MSW
Interim Chief Program Officer
Daniel Burns
Senior Partner, Human Resources
Recent News
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