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Citizens · 10 hours ago

Risk Governance Sr Manager

Providence, RI

Full-time

Onsite

Mid, Senior Level

$100K/yr - $125K/yr

5+ years exp

Citizens is seeking a motivated professional to help shape the foundation of enterprise risk governance. The Risk Governance Senior Manager will play a critical role in supporting the risk management strategy, managing policy lifecycle processes, and collaborating with stakeholders to ensure compliance with regulatory expectations.

BankingCredit CardsFinancial ServicesFinTechRetail

No H1B

Responsibilities

Support Governance Excellence: Coordinate activities for risk committees, including producing meeting agendas and minutes, reviewing, compiling and distributing materials, and maintaining governance documentation

Policy & Framework Administration: Manage policy review processes and ensure adherence to Citizens’ Policy and Procedure Framework

Workflow Architect: Serve as a subject matter expert on GRC application workflows that operationalize framework requirements for policies and procedures

Regulatory & Audit Support: Assist with regulatory exams and internal audits, ensuring timely and accurate responses, as applicable

Stakeholder Engagement: Partner with risk leaders, policy owners, and front-line units to embed governance practices and drive process improvements

Continuous Improvement: Identify opportunities to enhance governance processes and tools

Project & Business Support: Provide administrative and project support for the Risk Division as needed

Qualification

Risk managementGovernance best practicesPolicy developmentRegulatory requirementsMS Office SuiteGRC application workflowsCustomer-centric mindsetWriting skillsCritical thinkingAdaptability

Required

5+ years in risk management, governance, or policy development within financial services or a regulated industry

Understanding of risk frameworks, regulatory requirements, and governance best practices

Proficiency in MS Office Suite (Word, Excel, PowerPoint, Teams); experience with Archer/GRC, Wdesk, or Ariba is a plus

Strong writing and grammar skills is essential

Adaptable, critical thinker willing to embrace innovation and leverage new technologies (e.g., MS Copilot) to drive efficiency and insights

Bachelor's degree required

Preferred

Advanced degree or certifications (e.g., FRM, CRCM)

Benefits

Comprehensive medical, dental and vision coverage

Retirement benefits

Maternity/paternity leave

Flexible work arrangements

Education reimbursement

Wellness programs

Paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States.

Company

Citizens

Glassdoor3.6

At Citizens, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do.

Founded in 1828

Providence, Rhode Island, USA

10001+ employees