Dematic · 10 hours ago
Field Service Technician 100% Travel
Columbus, OH
Full-time
Onsite
Entry Level
$30/hr - $40/hr
2+ years expDematic Corporation is now hiring a Regional Field Service Technician, responsible for providing service and repair as well as maintenance training for installed Dematic systems and equipment. The primary objective is to ensure customer satisfaction and system availability through effective service and support, while the role requires 100% travel across North America.
Transportation/Trucking/Railroad
Responsibilities
Participates in semi-complex equipment trial runs, investigative tests, repairs, and overhauls
Participates in training customers on semi-complex products and services
Performs semi-complex maintenance on tools, test equipment, etc., and maintains documents of all inspections, maintenance and repair work, and failures
Participates in responding to semi-complex service calls
Participates in assessing the performance of semi-complex products/equipment based on field support data and recommends modifications or improvements
Performs semi-complex work within the technical or paraprofessional areas
Effectively identifies problems as they occur and takes appropriate steps to solve them in situations where the problem is not difficult or complex
Refers to complex, unusual problems for others
Qualification
Required
Trade school graduate or two-year Associate's degree in a mechanical, electrical, or mechanical technician program
Two years (minimum) experience in troubleshooting electromechanical and/or mechanical equipment
The candidate must be willing to travel on short notice and spend more than 80% of the time traveling
Must be willing to be available during off hours and travel accordingly
Willingness to work weekends, holidays, and off shifts
Must be able to act calmly in stressful situations
Must be able to write concise, clear, and complete trip reports in the time frame required according to Dematic procedures
The candidate must have knowledge of using personal computers for word processing, database functions, and communications
Understanding personal computer hardware setup and software configuration is required
Working experience with troubleshooting Programmable Logistic Controllers (PLC) is required
Preferred
Bachelor's degree in engineering
Service experience with Automatic Guided Vehicles (AGV), Automated Storage and Retrieval Systems (AS/RS), or conveyors
Benefits
Career Development
Competitive Compensation and Benefits
Pay Transparency
Global Opportunities
Company
Dematic
Dematic designs, builds, and supports intelligent automated solutions empowering and sustaining the future of commerce for its customers in manufacturing, warehousing, and distribution.
10001+ employees
H1B Sponsorship
Dematic has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (64)
2024 (75)
2023 (63)
2022 (84)
2021 (55)
2020 (60)
Funding
Current Stage
Late StageLeadership Team
Hasan Dandashly
President & CEO
Michael Larsson
EVP and CEO Americas Region
Company data provided by crunchbase