Tesla · 3 weeks ago
Service Parts Operations Trainer, Supply Chain
Tesla Service Parts Operations is hiring knowledgeable Parts Advisors for the role of Service Parts Operations Trainer for their service and collision centers across North America. The role involves providing instruction on new hire onboarding, mobile equipment certification, and inventory control systems, ensuring consistent standards across Tesla's North America Service Centers.
AutomotiveElectric VehicleEnergyManufacturingRenewable EnergyTransportation
Responsibilities
Apply strong presentation skills with the ability to facilitate training classes in many settings
Train new team members in end-to-end processes with an emphasis on safety, quality, and productivity
Provide training to existing team members as processes evolve and improve to ensure team member success as processes change
Promote continuous improvement of all training programs including software systems, Inventory Management, and high-voltage battery safety
Track training coverage for all Service Center staff
Identify areas where additional training is required, while adding to and removing training retirements as business needs change
Assist in retraining low-performing team members to assist with improvement and development
Explain KPIs and metrics to team members in ways entry-level team members can digest to set clear expectations from day one
Work with the Service Parts Operations Training Supervisor/Manager and other key stakeholders to identify training needs, facilitate appropriate training, and provide feedback to support learner growth
Facilitate virtual new hire orientation activities as needed
Document virtual and in-person training sessions within the Inside Tesla Learning Management System
Qualification
Required
Knowledgeable Parts Advisors with exceptional, in-depth process experience
Strong presentation skills with the ability to facilitate training classes in many settings
Train new team members in end-to-end processes with an emphasis on safety, quality, and productivity
Strong verbal and written communication skills, including solid interpersonal skills
Provide training to existing team members as processes evolve and improve
Promote continuous improvement of all training programs including software systems, Inventory Management, and high-voltage battery safety
Track training coverage for all Service Center staff
Identify areas where additional training is required
Assist in retraining low-performing team members to assist with improvement and development
Explain KPIs and metrics to team members in ways entry-level team members can digest
Work with the Service Parts Operations Training Supervisor/Manager and other key stakeholders to identify training needs
Facilitate appropriate training and provide feedback to support learner growth
Facilitate virtual new hire orientation activities as needed
Document virtual and in-person training sessions within the Inside Tesla Learning Management System
Evidence of exceptional Parts Advisor knowledge and teaching ability
Experience in high-volume training or coordination/administrative role in a fast-paced environment and leadership role
Experience with promoting systems and organization
The individual will work a minimum of 40 hours per week across M-F
Should be able to acquire a valid U.S. passport to train in Canada, Puerto Rico, and Mexico if needed
Benefits
Medical plans > plan options with $0 payroll deduction
Family-building, fertility, adoption and surrogacy benefits
Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible Aetna medical plan with HSA
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
Company paid Basic Life, AD&D
Short-term and long-term disability insurance (90 day waiting period)
Employee Assistance Program
Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
Back-up childcare and parenting support resources
Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
Weight Loss and Tobacco Cessation Programs
Tesla Babies program
Commuter benefits
Employee discounts and perks program
Company
Tesla
Tesla is an electric vehicle and clean energy company that provides electric cars, solar, and renewable energy solutions.
H1B Sponsorship
Tesla has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2796)
2024 (2113)
2023 (1304)
2022 (1227)
2021 (1102)
2020 (723)
Funding
Current Stage
Public CompanyTotal Funding
$20.12BKey Investors
Societe GeneraleEuropean UnionPennDOT
2024-10-05Post Ipo Debt· $783M
2023-09-13Grant· $159.6M
2023-08-15Grant· $0.23M
Recent News
2026-01-12
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