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Fiverr · 1 week ago

Community Marketing Manager

New York, NY

Full-time

Hybrid

Mid Level

$80K/yr - $90K/yr

3+ years exp

Fiverr is seeking a Community Marketing Manager to strengthen trust and pride within its top-talent community by amplifying their stories and expertise. The role involves connecting community moments through campaigns and events, while leveraging relationships and data-driven insights to enhance community engagement and brand visibility.

FreelanceMarketplaceOutsourcing

Growth Opportunities

Responsibilities

Leverage existing community relationships and initiatives (Millionaire Milestone, AI education series, Advisory Board, Forum, regional programs) to identify stories that reflect the depth and evolution of Fiverr’s talent

Create and share community-led storytelling that celebrates collaboration, innovation, and human creativity in AI-native and high-impact categories

Partner with brand, social, and PR teams to bring influential creative voices — from inside and outside the platform — into the community through content, collaborations, or event moments that spark visibility and virality

Develop lightweight storytelling systems: templates, formats, and processes that make it easy for sellers and community leaders to share their own perspectives

Maintain relationships with Fiverr’s top freelancers and leaders to continually surface insights, proof points, and creative inspiration

Help evolve Fiverr’s internal understanding of “community” by providing data-driven insights on how relationships, recognition, and reputation drive trust and long-term growth and market differentiation

Implement and manage tracking tools (e.g., social listening, content analytics) to measure the impact of community-led content on brand sentiment, traffic, and PR metrics. Utilize A/B testing and data insights to continuously optimize content formats and distribution windows

Develop, maintain, and document lightweight storytelling systems, content templates, and technical processes (e.g., CMS integration, standardized data flow) that streamline how sellers and community leaders contribute their perspectives for mass distribution

Leverage AI tools (LLMs, agents, and emerging applications) to enhance community content, streamline processes, and ensure programs scale effectively while staying safe, relevant, and on-brand

Qualification

Community MarketingContent StrategyDigital AnalyticsAI Tools ProficiencyStorytellingCross-functional Collaboration

Required

3+ years of experience in Community Marketing, Content Strategy, or Community Management with a strong focus on measurable PR and brand-building outcomes

Strong technical proficiency in digital analytics and applying a data-driven approach to content strategy

Excellent storytelling and content creation skills, with the ability to edit and package raw community insights into polished marketing assets

Proven ability to work cross-functionally with PR, Brand, and Product teams to achieve shared amplification goals

Comfortable using AI tools to improve workflows, content creation, and community engagement; able to identify where AI can add value without compromising quality