Xylem · 1 week ago
Enterprise Salesforce Architect
Charlotte, NC
Full-time
Hybrid
Senior Level, Lead/Staff
$180K/yr - $200K/yr
10+ years expXylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact. They are seeking an experienced Enterprise Salesforce Architect to define and lead the long-term architecture strategy for their global Salesforce ecosystem, focusing on delivering unified, scalable, and data-driven customer experiences.
Professional ServicesSporting GoodsTravel
No H1B
Responsibilities
Lead the enterprise-wide Salesforce architecture strategy, including multi-org patterns, data sharing, identity, security, and long-term decisions around consolidation vs. federation
Define and govern Salesforce strategic direction, advising IT leadership on platform investment, roadmap prioritization, license optimization, and adoption of Data Cloud and AI capabilities
Establish reference architectures, reusable frameworks, and standards to guide global design consistency and alignment
Architect and oversee complex, end-to-end solutions across Sales Cloud, Service Cloud, CX, Data Cloud, and customer-facing digital platforms
Drive cross-platform integration between Salesforce and SAP S/4HANA, CPQ (Tacton/SAP), PIM, eCommerce, and middleware platforms (APIs, Mulesoft, Azure, event streaming)
Develop scalable data, security, and identity models supporting global operations and regional privacy requirements
Create design patterns, governance rules, and processes to ensure quality, security, and reusability across the Salesforce ecosystem
Evaluate architectural impacts of new functionality, technical debt remediation, and modernization initiatives
Ensure alignment with enterprise integration standards, cybersecurity frameworks, and data governance policies
Serve as a trusted advisor to business and IT leadership, providing architectural guidance on strategic initiatives
Mentor solution architects and technical team members, supporting capability development and consistent design practices
Collaborate with enterprise architecture, data, security, and platform engineering teams to advance cohesive enterprise strategies
Qualification
Required
Bachelor's degree in Computer Science, Information Systems, or a related field
10+ years of Salesforce experience, including 5+ years in an architect role (Solution Architect, Enterprise Architect)
Proven experience designing and governing multi-org, multi-region Salesforce landscapes (3+ active orgs preferred)
Expertise across Sales Cloud, Service Cloud, Customer Experience, and Data Cloud
Strong integration background (APIs, Mulesoft, Azure, event-driven architectures)
Experience evaluating org consolidation vs. federation strategies in complex enterprise environments
Salesforce certifications: Application Architect or System Architect (CTA-track highly desirable)
Preferred
Experience with Agentforce, Einstein, and GenAI implementation
Background supporting or architecting solutions for manufacturing or industrial B2B companies
Architecture leadership for CPQ (Tacton or SAP) and SSO integrations (Ping, OKTA)
Strong communication and executive presentation capabilities, with the ability to influence across global teams
Benefits
Paid Volunteer Program, Xylem Watermark
Inclusion and belonging
Employee Resource Groups (ERG)
Company
Xylem
Xylem is the global leader in advanced technologies, solutions and services that address the world’s biggest water challenges.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Bill Grogan
Senior Vice President and Chief Financial Officer
Matt Latino
VP, Finance and Segment CFO Americas, Applied Water Systems and Measurement & Control Solutions
Recent News
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