The Salvation Army Southern California · 1 month ago
Office & Communications Liaison
Heber, AZ
Full-time
Onsite
New Grad, Entry LevelThe Salvation Army Southern California is an evangelical organization dedicated to meeting human needs. They are seeking an Office & Communications Liaison to manage communications with campers and group leaders, assist with social media content creation, and coordinate rental group logistics.
Non-profit Organization Management
Responsibilities
Communicate with campers, group leaders, parents, and staff in a friendly and “happy to serve” tone
Answer camp phone when working and return calls that come through between shifts
Make contact with groups, vendors, parents, and internal contacts as requested
Communicate any and all pertinent information to the Camp Director or appropriate staff members in a timely manner
Assist with social media, creating content for posts and stories on a consistent basis (nearly daily)
Engage with comments on social media, initiating conversations on other pages as appropriate
Stay well-versed in social media trends and updates
Track social media analytics and engagement to guide future content
Assist in digitally monitoring and managing the front gate system
Maintain and update camp calendar
Coordinate and communicate incoming mail as needed
Be the primary liaison between groups and camp as they prepare for their rental/retreat
Receive and respond to website inquiries, including rental requests
Facilitate initial contact between the Camp Director and new groups
Ensure that groups are turning in information (COIs, menus, forms, schedules, etc)
Take notes at staff meetings to communicate pertinent information to the relevant parties
Welcome groups on arrival days, inform the Experience Manager of arrivals, and assist in the arrival and check-in process
On rental group days, work with the Camp Director & establish a central location (Café, Canteen, DH) to be available for guests
Disseminate group needs to the appropriate department heads (Food service, facilities, experience)
Take a leading role in overseeing, updating, and managing camp software
Assist in the planning, preparation and closing of the summer season as needed and requested
Receive and manage parent calls and report issues and concerns to the appropriate staff member(s)
Take a leading role in the camper check-in and check-out process on arrival day
Help the Camp Director and Experience Manager communicate information to summer staff
Assist the DYS in ingesting incident reports and notices of concern into TSA systems
Continue to communicate and coordinate with rental groups as needed
Any other duties assigned by the Camp Director as they relate to the position of Office & Communications Liaison
Qualification
Required
High School Diploma/GED required, bachelor's degree preferred
Strong organization skills
Computer skills in an array of programs (Microsoft Office, Adobe, Mac) and the ability to learn Camp Management software
Competency and experience in social media content creation, including but not limited to Facebook and Instagram
Ability to gracefully communicate with the public and coworkers
Ability to convey Camp Ponderosa's mission via the tone of communications
Ability to manage multiple projects in tandem
Must be able to keep sensitive information confidential
Must be willing and able to work patiently alongside young summer staff members
Able to demonstrate respect and sensitivity towards diverse populations
Ability to maintain a professional and courteous demeanor at all times
Must pass a criminal background check
Ability to work weekends
Preferred
bachelor's degree preferred
Company
The Salvation Army Southern California
The Salvation Army is one of the largest humanitarian organizations in the world. It is a sub-organization of The Salvation Army International.
Founded in 1865
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$0.02MKey Investors
Federal Home Loan Bank of San Francisco
2019-09-23Grant· $0.02M
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