Conduent · 7 hours ago
Lead Technician
Somerset, NJ
Full-time
Onsite
Mid Level
$21.23/hr - $26.54/hrConduent delivers mission-critical services and solutions for Fortune 100 companies and over 500 governments. The Lead Technician directs System Technicians for day-to-day work, focusing on component-level maintenance and support for various ticketing systems.
ComputerSoftware
Responsibilities
Act independently to determine methods and procedures for new assignments
Responsible for spares management, including replenishment
Consistently works on complex assignments requiring independent action and a high degree of initiative to resolve issues
Makes recommendations for new procedures and contributes to developing concepts and techniques
Interacts with the Customer and Vendors to resolve outages, failures, coordinate changes and updates
Acts as a facilitator and team leader
Completes complex tasks in practical ways
Provides technical on-site maintenance and support for new and existing systems
Receives little instruction on day-to-day work and general instructions on new assignments
Works on problems of diverse scope where data analysis requires evaluation of identifiable factors
Demonstrates good judgment in selecting methods and techniques for obtaining solutions
This job may include any aspect of field support and is not limited to system hardware and software
Perform component and board-level maintenance of all TVMs, TOMs, Gates, and Validators components. Perform required corrective maintenance, document all activities on the computer using various programs, assume responsibilities for maintaining Shop Inventory, use computer skills to include MS Word & Excel, and perform Light administrative duties (Entering Service Report data)
Qualification
Required
Hold a High School Diploma
Have electrical/mechanical troubleshooting skills
Possess customer service skills
Demonstrate mechanical skills
Have reliable transportation and a valid driver's license
Can work 5:30 AM-02:30 PM or 01:30 PM-09:30 PM shifts
Able to be on call for weekend work
Benefits
Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment.
Retirement Savings: We will support you as you save for your future.
Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.
Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
Paid Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career.
Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.
Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.
Health insurance coverage
Voluntary dental and vision programs
Life and disability insurance
A retirement savings plan
Paid holidays
Paid time off (PTO) or vacation and/or sick time
Company
Conduent
Conduent delivers digital business solutions and services spanning the commercial, government and transportation spectrum – creating valuable outcomes for its clients and the millions of people who count on them.
Founded in 1998
10001+ employees
H1B Sponsorship
Conduent has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (14)
2023 (10)
2022 (12)
2021 (8)
2020 (11)
Funding
Current Stage
Late StageTotal Funding
unknown2014-05-07Acquired
2009-01-01Series Unknown
Leadership Team
Cliff Skelton
Chief Executive Officer
Rahul Gupta
CTO - Chief Technology Officer
Recent News
2023-05-16
2023-04-30
Company data provided by crunchbase