Brown & Brown · 3 weeks ago
Commercial Lines Customer Service Representative
Meridian, ID
Full-time
Onsite
Mid Level
3+ years expBrown & Brown is seeking a Commercial Lines Customer Service Representative to join their growing team in Meridian, ID. The role involves servicing Agency Bill and Direct Bill accounts, supporting client retention, and managing administrative tasks related to insurance policies.
Insurance
Responsibilities
Provide service to existing clients via inbound calls, emails, and daily tasks
Make outbound phone calls to provide customer service
Quote and Bind insurance with various carriers for existing clients
Respond to requests for certificates of insurance or auto ID cards
Maintain a concern for timeliness and completeness on all service requests
Utilize an electronic filing manager to maintain documentation and compliance
Notate and file documents in our agency management system
Qualification
Required
P&C Licensed in Idaho
High school diploma or equivalent required
Knowledge of Microsoft Office 365 (Outlook, Excel, OneNote, etc.)
Strong oral and written communication skills
Strong typing skills
Exceptional customer service and interpersonal skills
Demonstrated critical thinking and problem-solving skills
3+ years of Commercial Insurance experience
P&C license required or able to obtain within 90 days of hire
AMS360 experience
Benefits
Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Company
Brown & Brown
Brown & Brown delivers risk management solutions to help protect and preserve what our customers value most.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Joel Eubank
COO/CFO Dealer Services
Kadir Edghill , CPA, MBA
CFO - Arrowhead Programs Division
Recent News
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