Delta Electronics Americas · 2 days ago
Field Application Engineer-(Robot &Vision)
Raleigh, NC
Full-time
Onsite
New Grad, Entry, Mid Level
$80K/yr - $100K/yr
0+ years expDelta Electronics Americas is a global provider of power and thermal management solutions. The Field Application Engineer will be responsible for the implementation of the Robot & Vision product category, providing technical support, and fostering relationships with key accounts to enhance the use of industrial robotics.
Electrical Distribution
Hiring Manager
Akansha Bajpai (爱希)
Responsibilities
Technical support and project lead to named key accounts
Factory & RD Team liaison for use case scope discovery & offer alignment
Pre-sales support & expanding product portfolio usage at target key accounts
Deep understanding of the product and all its functions – become the GO-TO tech expert
Testing new product introductions (NPI) & systems to verify they perform to specifications
Supplying any issues/bugs/errors back to the R&D team
Develop product specs and competitive fight sheets
Pre-Sales application demonstration, design-in, test/POC, documentation
Post-Sales Trouble shooting product issues, validation, on-site and RMA/Rework Assistance
Support Sales team and Customers with product training
Support Email, Web, and Phone call service requests
Attend tradeshows and support technical conversations with potential customers
Assist Product Launch and define areas of product improvement for next gen
Work with Product Management and Marketing to make sure product documentation on web page, production selection site and supplied to customers is accurate
Develop Power Points for pitching sales scenarios
Increase application know-how, developing application notes for product and architecture
Application Champion & Collaboration with Global Solution Center for region growth
Success case harvesting
Product Pack or Kit Development & Test
Qualification
Required
B.S.E. (EE or Mechatronics or Computer Science) & 0-1 years experience & Robotics related coursework or project work
Applies education and experience to professional concepts
Follows policies/procedures to resolve routine issues
Communication skills to resolve routine robotics & vision product technical support issues within company policies/procedures
Solves limited scope product related problems from detailed instructions
Experience with Power Electronics is required
Historically demonstrated technical capacity with a hands-on background in designing, installing, programming or testing of Robot & Vision Products & Systems
B.S.E. (EE or Mechatronics or Computer Science) & 1-3 years experience
Follows policies/procedures to resolve a variety of issues
Exercises professional judgement to determine appropriate actions
Solves moderate scope problems from general instructions
Experience with Power Electronics is required
Expanded level understanding of robotics & vision HW & SW products and machinery systems through education and hands-on experience
Knowledge and experience with some Industrial grade brands in the selected product category
Knowledge and experience in machine/factory/warehouse automation applications and use cases – related to selected product category such as: Pick-N-Place, Machine Tending, Automated Assembly, Conveyor Tracking, Collision avoidance, Vision guided Robotics, Palletizing, Path or Dispensing
Commercial savvy applying emotional intelligence to the customer scenario
Technical capacity & innate curiosity to understand the product and applications
Critical thinking with ability to understand customer needs, probe for answers, develop a proposed solution, and advocate that solution to the customer
Ability to work with customer and internal stakeholders on ensure all deliverables are met
Communicate to a team or customer and see the bigger picture of how your work will be used by others in the organization
Able to create proposal and comfortably present in front of groups
Build and Maintain relationship with key OEM/ODM customers to engage in early design-in opportunities
Self-starter and able to work independently
Take responsibility, being comfortable with making decisions, and taking ownership of the role
Maintain a high degree of technical knowledge: Collaborating with sales team, engineers, and product managers for obtaining accurate information of application usage, system operations, and product management
Staying up-to-date with industry and business: marketing trends, customer demographics, technical advances, and competition
Performing tests and installations: Preparing detailed schedule regarding the project specification, conducting research on market trends in field application, and analyzing the emerging trends for recommending the new application engineering products
Working closely with HQs and Factory in Asia to follow project status
Capacity to identify risks and raise issues to relevant stakeholders
Able to create steps necessary to achieve realistic results-oriented goals
Quick learner and flexible to adopt to company working culture and processes
Preferred
Strong communication and organizational skills
Effective presentation skills
High proficiency with Microsoft office – Power Point, Excel, and Word
Detailed and results oriented with a strong sense of initiative in tackling tasks
Ability to manage multiple projects and activities at one time
Strong commitment to teamwork and the success of others
Develop and maintain relationships
Highly motivated self-starter with time management skills
Ability to adapt to Delta's unique and dynamic culture
Trustworthy and ethical
Mandarin speaking ability a plus
Able to travel out of state and country 20-50%
Company
Delta Electronics Americas
Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the development of smart manufacturing and sustainable cities.
201-500 employees
H1B Sponsorship
Delta Electronics Americas has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (7)
2023 (6)
2022 (8)
2021 (5)
2020 (6)
Funding
Current Stage
Growth StageLeadership Team
Han Monica
Americas Chief Human Resources Officer
Victoria Moffat
People Partner
Company data provided by crunchbase