WesBanco · 1 month ago
Payments Associate - Bank Operations
United States
Full-time
Remote
New Grad, Entry LevelWesBanco Bank, Inc. is a financial institution focused on providing excellent payment processing services. The Payments Associate will handle various payment transactions, provide customer support, and ensure compliance with banking regulations.
BankingFinanceFinancial Services
Responsibilities
Provides customer service via phone, mail, and email for payment processing
Works in a queue based environment and handles the tasks as received
Reviews and processes payment requests, maintenance, research, and customer or banking center initiated requests through various payment processing systems
Performs transactions within associated compliance requirements
Analyzes transactional risk and reasonableness in accordance with bank guidelines. If any concern, escalate to management
Other job duties and/or responsibilities assigned with or without prior notice
Qualification
Required
High school diploma or general education degree (GED)
Customer Service and administrative experience
Detail oriented and have good organizational skills
Professional demeanor in appearance, interpersonal relations, work ethic and attitude
Clear, concise, effective written and oral communication skills
Ability to communicate effectively with customers or employees in writing, in person, or via telephone
Ability to handle workload pressure and deadlines
Ability to work independently
Ability to maintain confidentiality
Team player with a positive outlook
Demonstrated proficiency in basic computer applications such as Microsoft Office
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
Ability to calculate figures and amounts such as discounts, interest, commissions, and volume
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Preferred
Associate's Degree in Business, Finance, or Accounting
Knowledge of FIS IBS Insight and payment processing applications
Company
WesBanco
With over 150 years as a community-focused, regional financial services partner, WesBanco Inc.
Founded in 1870
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$260MKey Investors
PNC Bank
2025-09-10Post Ipo Equity· $230M
2022-10-03Post Ipo Debt· $30M
2015-11-02Acquired
Leadership Team
Jeff Jackson
Chief Executive Officer
Adam Thomas
Executive Vice President Tennessee Regional President
Recent News
2026-01-07
2025-10-29
Company data provided by crunchbase