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Progress Residential® · 2 hours ago

Service Technician III - HVAC (Arlington/Mansfield/Desoto)

Dallas, TX

Full-time

Onsite

Senior Level

5+ years exp

Progress Residential is a leading property manager of single-family rental homes nationwide, known for its people-first culture. The Service Technician III - HVAC plays a crucial role in providing an exceptional customer experience by inspecting, troubleshooting, and repairing HVAC systems in residential properties.

Real Estate

H1B Sponsor Likely

Responsibilities

Ability to quickly assess the situation and determine the appropriate steps necessary to resolving the service requests while providing outstanding customer service and being an ideal representative of Progress Residential

Perform scheduled and unscheduled/emergency preventative maintenance, inspections, and service requests including replacement, and modifications of equipment or systems as needed or requested by customers, involving the following daily: Electrical, plumbing and HVAC systems, Appliances, Water irrigation systems, Stairs, gates, fences, patios, railings, Tile, carpet, and flooring, Roofing, gutters, fasteners, Interior/exterior lights and ceiling fans, Fireplaces and Gas fixtures, Shutters, doors, cabinets, windows, sliding glass doors and locks, Leaks, Drywall and Painting, Pool areas, tile, hot tub/spa, pool furniture, Other Service areas as required

Diagnose and troubleshoot advanced issues and then repair or replace defective equipment, components, or wiring on HVAC equipment

Report all major repairs or replacements prior to any expenditure of funds

Must be always aware of the condition of the property and take immediate steps to correct any unsafe condition

Service Technicians will conduct all business in accordance with company policies and procedures and all state and federal regulations (such as Lead Based Paint, ADA, Fair Housing, HAZCOM Program OSHA, etc.)

Ensures all workplace safety standards and practices are upheld

Completes service requests in a professional timely manner

Maintains regular attendance and excellent punctuality

All other duties assigned

Qualification

HVAC CertificationEPA CertificationGeneral maintenance experienceAppliance repair experienceMicrosoft OfficeCustomer service skillsCommunication skillsOrganizational skills

Required

High school diploma or equivalent required

Minimum of 5 years' experience in general service and maintenance experience (painting, plumbing, carpentry, electrical, drywall repair, etc.)

EPA Certification Required

Minimum 5 years' experience providing routine maintenance, cleaning, inspection and repair of warm air furnaces, air conditioners, duct distribution systems, water heaters, and related piping and electrical

Required equipment - Employee must have their own basic tools required to perform ongoing service in residential environment

Maintain reliable transportation daily that can professionally and safely transport required materials necessary to perform job functions (i.e., ladders, hot water heaters, appliances, etc.)

Must possess valid driver's license in the working state

Available for on-call Service, weekends and evenings as needed

Must possess ability to work and cope well under pressure, meet multiple and sometimes competing and tight deadlines

Ability to interact with residents, and vendors/contractors tactfully and professionally

Strong organizational skills, communication and 'people skills'

Typical Physical Demands - Regularly required sitting and standing for several hours at a time, to climb up and down stairs several times each day, and to lift 50 pounds with ease

Must be knowledgeable of all pertinent laws and EPA and OSHA regulations

Preferred

Technical College or Trade Program with HVAC Certification is preferred

Experience repairing all makes & models of residential appliances in customers' homes preferred

Ability to maintain, inspect, diagnose and troubleshoot advanced issues and then repair or replace defective equipment or components on standard household appliances preferred

Ability to install all makes & models of residential appliances preferred

Previous experience in either the single-family or multi-family rental industry preferred

Working knowledge of Microsoft Office software and working proficiency with handheld computer (i.e., Smartphone, iPad preferred)

Honest, ethical and handles things in confidential manner

Benefits

Comprehensive Benefits Package - Medical, dental, vision, parental leave, 401(k) with company match and more.

Generous Time Off – Enjoy PTO based on tenure, 10 paid holidays and 1 floating holiday.

Ongoing Learning and Development - Quarterly summits, town hall meetings and continuous training to support your professional growth.

A Culture that Celebrates You - We believe in collaboration, recognition and having fun while doing important work.

Company

Progress Residential®

Glassdoor3.5

We are a leading provider of property management for single-family rental homes in the United States, and we are proud to play a critical role in the housing ecosystem.

Founded in 2012

Scottsdale, Arizona, US

1001-5000 employees

http://rentprogress.com

H1B Sponsorship

Progress Residential® has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (6)

2024 (8)

2023 (5)

2022 (6)

2021 (8)