Sprinklr · 11 hours ago
Chief Compliance Officer
Sprinklr is an AI-native platform for Unified Customer Experience Management, helping brands deliver extraordinary experiences. The Chief Compliance Officer will lead the global compliance program, ensuring legal and regulatory obligations are met while enabling innovation and mitigating risks.
Advertising PlatformsAnalyticsCloud ComputingEnterprise SoftwareSocial MediaSocial Media ManagementSoftware
Responsibilities
Serve as the executive leader for all compliance-related functions
Develop and maintain a comprehensive compliance program appropriate for a multinational SaaS public company, aligned with SEC, SOX, data privacy and protection, anti-bribery and anti-corruption, OFAC and other sanctions laws, marketing, and other public company, customer, partner, and vendor requirements
Participate in high stakes negotiations, both directly and via advice and guidance provided to directly responsible legal professionals
Embed strategic legal guidance into product development, the introduction of new products and services, marketing and advertising, vendors, and strategic third-party partnerships to ensure ethical and compliant innovation
Oversee and maintain a lean library of policies, standards, procedures, and guidelines
Deliver high quality training, nurture and protect an open-reporting culture, and oversee the compliance hotline
Lead or support investigations into potential violations or misconduct
Partner with and report out to executive leadership and the Board to assess compliance risks and implement mitigation strategies
Co-lead and contribute to Sprinklr’s Environmental, Social, and Governance (ESG) program
Lead incident and crisis responses, coordinating appropriately with cross-functional colleagues on investigations, breach responses, communications, and incorporate systemic improvements from lessons learned across crises
Establish monitoring and reporting systems to proactively identify and address compliance issues
Build and mentor a high-performing team, fostering a culture of accountability, integrity, collaboration, and continuous improvement
Build and maintain the Company’s enterprise risk program and strategy, coordinating closely with colleagues across the business
Serve as primary liaison with customers, regulators, auditors, and external counsel on compliance matters
Other responsibilities and initiatives as needed
For candidates experienced at advising on complex product development and regulatory frameworks, data privacy, AI, innovation, and other emerging technologies, the scope of this role can be expanded to encompass responsibilities including:
Product Counseling Leadership: Advice on regulatory and compliance considerations in product development, including privacy-by-design principles and ethical AI practices
Data Privacy & Governance: Oversee global privacy programs, including GDPR, CCPA, and emerging data protection laws, cross-border data transfer compliance, ensuring robust governance and risk mitigation to maintain and deepen trust with some of the world’s largest and most respected brands
AI & Emerging Technologies and Services: Develop frameworks for responsible AI use, compliance with evolving AI regulations, and risk assessments for new technologies
Regulatory Strategy for Innovation: Shape company-wide approaches to regulatory engagement for new products and services, balancing innovation with compliance
Cross-Functional Advising: Serve as a strategic partner to product, engineering, and marketing teams on regulatory and ethical considerations
Qualification
Required
JD degree and active bar membership in good standing
10+ years of legal experience combined as a corporate attorney providing legal advice across a broad and varied set of subjects and matters in a software/technology environment with an international company, and/or at a law firm providing such services to clients in that environment
Experience building and managing global legal and compliance teams
A business outcome first approach that is creative and collaborative, with an appropriate risk appetite aligned to those objectives. You chart a path forward
You have excellent organizational skills and are a strong written and verbal communicator, with great attention to detail, common sense, and a sense of humor
You are comfortable in a fast-paced and demanding environment, and able to maintain equanimity and perspective under pressure
You roll your sleeves up and are prepared to contribute wherever you can
You understand that being a great colleague and a decent, trustworthy human being are integral to your individual and team success, and absolute requirements for members of the Sprinklr Legal Team
You learn quickly, work independently in a constantly changing and sometimes ambiguous and complex environment, manage a significant workload, and make sound decisions
Exceptional communication skills, with the ability to present effectively to executive leadership, the Board, and external stakeholders
Demonstrated success in driving operational improvements, automation, and scalable compliance programs
For expanded scope: 8+ years of work combined advising on product counseling and regulatory issues, such as data privacy and security matters, emerging technologies, AI-related issues, and governance
Benefits
401k plan with 100% vested company contributions
Flexible paid time off
Holidays
Generous caregiver and parental leaves
Life and disability insurance
Health benefits including medical, dental, vision, and prescription drug coverage
Company
Sprinklr
Sprinklr provides enterprise software for customer experience management.
Funding
Current Stage
Public CompanyTotal Funding
$429MKey Investors
Hellman & FriedmanTemasek HoldingsICONIQ Growth
2021-06-23IPO
2020-09-09Private Equity· $200M
2017-06-23Secondary Market
Recent News
2026-01-16
2025-12-18
2025-12-18
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