FedEx Logistics · 12 hours ago
Customs Trade Agent - S2 2nd Shift
Memphis, TN
Full-time
Hybrid
New Grad, Entry Level
$17.05/hr - $17.05/hr
0+ years expFedEx Logistics is a company that provides freight forwarding and customs brokerage services. They are seeking a Customs Trade Agent to coordinate documentation for customs entry, provide customer service, and ensure compliance with regulations.
Transportation/Trucking/Railroad
Responsibilities
Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers
Provide impeccable customer service
Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs
Data entry and processing of various import related documentation for submission to US Customs and may handle limited PGA's (participating Government Agencies)
Maintain and keep current all shipment documentation in compliance with all record keeping requirements
Adhere to all international importing regulations
Work closely with other internal staff and departments to deliver high level of service to customers
Process agency brokerage shipments
Ensure all government and organizational policies are followed
Performs other duties as assigned
Qualification
Required
Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers
Provide impeccable customer service
Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs
Data entry and processing of various import related documentation for submission to US Customs and may handle limited PGA's (participating Government Agencies)
Maintain and keep current all shipment documentation in compliance with all record keeping requirements
Adhere to all international importing regulations
Work closely with other internal staff and departments to deliver high level of service to customers
Process agency brokerage shipments
Ensure all government and organizational policies are followed
Performs other duties as assigned
Paid Training Provided
Mandatory overtime may be required during periods of high volume
Working on company-recognized holidays may be necessary
HS Diploma or GED required
No industry experience required
No work experience required
Data entry/keyboard experience required
Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows
Excellent communication skills, verbal and written
Organizational Skills
Inter-personal skills
Handle high volume of work
Handle time sensitive work
Ability to work independently with minimum supervision
Ability to use multiple systems and reference material
Interact with internal staff, management of all levels, internal departments
Must possess customer service skills, knowledgeable of Microsoft Suite, and is computer literate
Can function in a fast-paced working environment
Preferred
This is role variable remote, with some work from home opportunity and some in the office work, dependent on company policy
Some on-site training may be required
Benefits
Paid Training Provided.
Employee compensation acknowledges individual contributions, encourages performance, and fosters teamwork, with benefits available immediately.
Company
FedEx Logistics
FedEx Logistics plays a key role within the FedEx portfolio with its comprehensive suite of integrated logistics solutions.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Amanda Wiley
Human Resources Business Partner
Andrea Mathis, PHR
HR Business Partner
Recent News
2025-09-19
2025-09-19
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