Apply on Employer Site

Ottenweller Company, Inc. · 1 month ago

Inside Sales Representative (Fort Wayne, IN)

Fort Wayne, IN

Full-time

Onsite

Entry Level

1+ years exp

Ottenweller Company, Inc. is seeking an Inside Sales Representative to facilitate communication with customers and ensure their needs are met. The role involves managing sales orders, coordinating with various departments, and providing support to senior sales representatives.

Industrial ManufacturingManufacturingRobotics

Responsibilities

Communicates with customer on daily basis to ensure objectives are understood and synchronized

Ensures shipping schedules match, resolves potential delays, alleviates issues with purchase orders; communicates with trucking company, performs follow-up on sales orders

Requests additional information on orders, blueprints, etc. as needed

Provides customer with information regarding related past-due information, daily shipments, quality issues, production schedule and reasons for delays, continuous improvement, schedule discrepancies, and capabilities

Communicates with other departments within organization to ensure shipments are on-schedule expedites parts, ensures purchased materials are on hand, ensures scheduling matches requirements, consults on quality issues

Provides clerical support and other assistance to Sr. Inside Sales and Outside Sales Representatives

Processes EDI information used to update customer releases for specified accounts

Reviews and processes new purchase orders/releases

Enters sales order information into computer system

Ensures pricing, quantities and due dates are correct

Utilizes computer system to sort information and link with proper customer orders

Continually monitors account(s) (in computer and on shop floor) to ensure correct quantities will be shipped on a timely basis

Prepares reports on forecasted sales orders, past-due production, component parts required, and weekly shipping goals

Visits customer facility to build relationship and broaden knowledge of product usage as well as to research additional services to offer the customer

Reports to Vice President of Sales any perceived situation that may threaten relationship with customer

Qualification

Windows-based computer systemBlueprint knowledgeMachinery familiarityLanguage skillsMath skillsReasoning skillsCommunication skills

Required

Bachelor's Degree or equivalent combination of education and experience

One to three years' experience preferred

Basic familiarity with machinery and processes involved in production

Basic blueprint knowledge

Proficiency with Windows-based computer system must be demonstrated prior to end of orientation period

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

Ability to write routine reports and correspondence

Ability to speak effectively before groups of customers or employees of organization

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

Ability to calculate figures and amounts such as discounts, interest, proportions, and percentages

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear

Specific vision abilities required by this job include close vision, and ability to adjust focus

Limited travel may be required

Overtime is required per workload demands