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Starcom · 5 hours ago

Supervisor, Investment

New York, NY

Full-time

Hybrid

Mid, Senior Level

$74K/yr - $116K/yr

3+ years exp

Starcom is a global communications planning and media leader with over 80 years of experience. The Digital Investment Supervisor will support day-to-day investment operations for Digital Media across client teams, focusing on process improvements and data integrity while managing relationships with internal teams and vendors.

AdvertisingBrand MarketingMarketing

Responsibilities

Implement processes to improve the work required for digital buying, client billing, and digital reconciliation

Develop processes to ensure data integrity and implement across the agency

Develop a strong understanding of the systems used such as Mediaocean-Prisma digital buying tool, Ad Servers/Verification, DSPs, Social Platforms, DMPs, and internal proprietary tools

Serve as escalation point for teams to help troubleshoot operational issues

Provide ideas and solutions for pain points/problems in processes; work alongside internal and external teams to develop best practices, enhancements, and tools to improve

Determine and activate how to deliver necessary data to teams for various reporting purposes

Ensure proper digital contracts and terms are in place with vendors, evaluate IO notes requested by vendors

Share best practices and learn from other teams in Publicis to ensure consistency and best work product across The Groupe

Build and maintain strong relationships across multiple internal teams and leadership

Maintain relationships with vendors to ensure trust and confidence with our buying partners

Manage vendor-side billing and maintain close oversight of open items clearing

Cultivate a team-focused mentality across the larger Investment Operations team

Responsible for the management, development, and mentorship of Associates/Sr. Associates

Qualification

Digital planningBuyingMicrosoft Office SuiteAgency billing processAnalytical abilitiesProblem-solving abilitiesCoachingDeveloping othersCommunicationAttention to detailTeam-focused mentality

Required

Bachelor's degree in marketing, advertising, communications, consumer insights or equivalent and 3+ years of related experience

Ability to work independently and collaboratively with diverse groups

Excellent verbal and written communication skills

Technical proficiency in Microsoft Office Suite with a heavy focus on Excel

Knowledge of agency billing process (client-side and/or vendor-side)

Knowledge of digital planning and buying process with an understanding of various vendors, different cost methods, various reporting, and delivery validation

Strong quantitative skills, including analytical abilities and math proficiency

Willingness to learn and create solutions that challenge the status quo

Exceptional critical thinking and problem-solving abilities with the ability to think unconventionally in proposing solutions

A proven ability to multi-task and manage multiple projects effectively and work well under pressure to deliver high-quality work within tight deadlines

Strong attention to detail

Proven experience in effectively coaching and developing others