Rockland Trust · 1 month ago
Fraud Prevention Investigator
Plymouth, MA
Full-time
Onsite
Entry, Mid LevelRockland Trust is seeking a Fraud Prevention Investigator to join the Fraud Prevention team. This role involves supporting the execution of fraud prevention strategies, conducting investigations, and helping to protect the bank and its customers from financial threats.
Payments
Responsibilities
Possess a solid understanding of and ability to interpret regulations and policies related to fraud prevention
Conduct thorough and meticulous investigations by analyzing transaction data, customer profiles, and relevant third-party information
Exhibit advanced investigative and analytical skills, formulating well-supported and clearly articulated rationales for decisions made during fraud investigations
Exercise sound judgment when managing fraud alerts and investigations
Serve as a knowledgeable resource by providing responsive telephone and email support to internal teams, including Rockland Trust colleagues, as well as customers, external financial institutions, and law enforcement agencies
Play an active role in executing established fraud prevention strategies and risk mitigation initiatives
Continuously identify areas for process enhancements and actively contribute innovative ideas
Take on other assigned responsibilities to ensure the overall effectiveness of your role and alignment with the bank’s strategic goals
Qualification
Required
Associates or Bachelor's in Criminal Justice, Business, Finance, or a related field or equivalent work experience is required
Strong interpersonal and communication abilities to interact effectively with colleagues at all levels of the Bank
Foundational understanding of various banking functions, including retail banking, commercial banking, trade finance, asset-based lending, and loan documentation
Excellent written and verbal communication skills, with the ability to present complex information and recommendations clearly
Exceptional attention to detail, with the ability to maintain high accuracy in performing tasks, even when facing frequent interruptions
Strong ability to conduct thorough research using multiple internal and external resources
Solid investigative and analytical techniques, with the ability to analyze complex financial data and identify intricate patterns and red flags of fraudulent activity
A team player who works well in a collaborative environment while also demonstrating the ability to take initiative and work independently on tasks
Proficiency in MS Office applications, including Outlook, PowerPoint, Word, and Excel
Benefits
Health insurance program
Competitive compensation with performance incentive awards
Dental Insurance
401K and DC Plan for your retirement
Life Insurance
Vacation Time
Day Care Reimbursement
Tuition Assistance for graduate and undergraduate programs
An award winning Wellness program
Company
Rockland Trust
Rockland Trust is a small community bank that is FDIC insured and has over 80 locations.
Founded in 1907
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1986-05-23IPO
Leadership Team
Jeffrey Tengel
Chief Executive Officer
Edward Jankowski
Chief Technology and Operations Officer
Recent News
2025-11-07
2025-10-28
Morningstar.com
2025-09-19
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