Inceed · 6 hours ago
Support Technician
Lenexa, KS
Contract
Onsite
Mid Level
$26/hr - $30/hr
4+ years expInceed is a staffing direct placement firm seeking a skilled Support Technician to join a dynamic team. The role involves providing day-to-day support, troubleshooting issues, and enhancing user experiences with core systems.
ConsultingInformation TechnologyStaffing Agency
No H1B
Responsibilities
Provide Tier 1–2 support for desktops and laptops
Troubleshoot Microsoft Windows, Microsoft 365, and Teams issues
Manage user accounts and group policies in Azure AD
Support software deployments and updates
Monitor system performance and escalate problems
Assist with network connectivity and printer issues
Document processes and resolutions
Contribute to support workflow improvements
Qualification
Required
4–6 years of IT support experience
Proficiency with Microsoft products
Understanding of networking and infrastructure basics
Experience with ticketing systems and IT workflows
Strong communication skills
Preferred
Exposure to architecture or engineering software
Experience supporting CAD workstations
Benefits
3 different medical health insurance plans, dental, and vision insurance
Voluntary and Long-term disability insurance
Paid time off, 401k, and holiday pay
Weekly direct deposit or pay card deposit
Company
Inceed
Inceed is a staffing and recruiting company that provides consulting services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Charles Shaw
Partner
Recent News
2025-05-23
2025-04-23
Company data provided by crunchbase