Old Dominion Freight Line ยท 4 weeks ago
Customer Service Clerk -Part Time Evening Shift
Saint Charles, MO
Full-time, Part-time
Onsite
Entry Level
1+ years expOld Dominion Freight Line is a premier transportation solutions provider seeking a Customer Service Representative to join their team. This role involves providing exceptional customer service in a fast-paced environment, including handling inquiries, assisting with documentation, and supporting both internal and external customers.
Freight ServiceRailroadTransportation
Responsibilities
Answer phones and respond to emails in a courteous and timely manner
Perform general customer service by giving rate quotes, sales bids, status of shipments, helping customer correctly fill out a Bill of Lading and label freight, etc
Respond to customer issues and questions in a timely manner
Provide Service 2.OD to internal and external customers
As needed, may assist with general office duties such as mailing, filing and copying
Scan documents such as Bill of Ladings, Delivery Receipts, permits and other documents into the computer system
Qualification
Required
Strong attention to detail
Excellent written and verbal communication skills
Proficiency with Microsoft Office
Ability to handle multiple request and priorities in a fast-paced environment
Demonstrated aptitude for quickly learning new systems and processes
Preferred
High School diploma or equivalent preferred
1 year of customer service experience, preferably in the transportation industry
AS400 experience preferred
Benefits
Great Health Benefits including a Zero premium medical plan for employee only coverage
Vision & Dental
Short Term & Long Term Disability
Flex Spending Accounts
401k Retirement plan with company match and additional company annual discretionary match opportunity
Life Insurance
Wellness Program
Tuition Reimbursement for Drivers and Technicians
Training and growth opportunities to build a career
We prioritize our OD family of employees
Ability to advance through our promote from within philosophy
National Career Opportunities Available at our 260+ service centers
Company
Old Dominion Freight Line
ODFL is a leading, less-than-truckload, union-free company providing premium service to all its customers.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1991-10-24IPO
Leadership Team
Christopher J. Kelley
Senior Vice President Operations
David Congdon
Executive Chairman of the Board
Recent News
Investor's Business Daily
2025-12-17
Investor's Business Daily
2025-12-04
Company data provided by crunchbase