Lyra Health · 1 month ago
Clinical Care Navigator - After Hours - Bilingual Spanish Speaking
United States
Full-time
Remote
Mid, Senior Level
$41/hr - $41/hr
2+ years expLyra Health is the leading provider of mental health solutions for employers supporting more than 20 million people globally. As a Clinical Care Navigator, you will manage crises and provide telephone support to clients with complex behavioral health issues, ensuring their safety and connecting them to quality care. This role requires excellent communication skills and the ability to adapt to new technologies while working exclusively by phone and email.
Employee BenefitsHealth CareInformation ServicesInformation TechnologyMental Health
Responsibilities
A fast-paced, growing company – We move quickly to evolve tools and protocols based on data, so team members are expected to be curious and open to feedback, adapt quickly to new protocols, and make significant contributions to process improvements
A team with dynamic roles – we expect our team members to go beyond just casework by providing actionable feedback for internal teams and thinking critically about our care model. Unlike larger companies, we are building the company from the ground up, so we are iterating many processes as we grow – comfort with change is a must!
Making an impact – over 10 million members are eligible for care through Lyra, and every day we impact the lives of thousands of people by improving access to life-changing mental health care
Qualification
Required
Master's degree in clinical social work or equivalent
LCSW or equivalent independent clinical licensure is required (e.g. LMFT, LPC, LPCC, etc) or a Bachelor's degree in nursing (RN). We're unable to provide supervised hours toward licensure. Candidates without a state license to deliver mental health services, independently, will not be considered (with the exception of the RN license)
Must have two years post license experience (EAP/clinical call center experience preferred)
Bachelor's degree in nursing (RN); Must have two years psychiatric intake, assessment RB, other related experience (EAP/clinical call center experience preferred)
Significant experience managing high-risk clinical situations (e.g., suicidality, mandated reporting)
Must be Bilingual, Spanish-speaking
Must be a full time resident of the United States; work cannot be completed from outside the United States
Preferred
EAP/clinical call center experience preferred
Benefits
Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
Lyra for Lyrians; coaching and therapy services
Equity in the company through discretionary restricted stock units
Competitive time off with pay policies including vacation, sick days, and company holidays
Paid parental leave
401K retirement benefits
Monthly tech allowance
We like to spread joy throughout the year with well-being perks and activities, surprise swag, free food, regular community celebration…and more!
Company
Lyra Health
Lyra helps companies improve access to effective mental health care for their employees.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$910.1MKey Investors
Dragoneer Investment GroupCoatueAddition
2022-01-19Series F· $235M
2021-05-17Series F· $200M
2021-01-28Series E· $187M
Leadership Team
Jennifer Schulz
Chief Executive Officer
Sandra Beaver
Chief Financial Officer
Recent News
2025-12-15
Greylock
2025-12-05
Greylock
2025-12-05
Company data provided by crunchbase