Markel ยท 1 month ago
Director & Senior Counsel, Complex Claims
Richmond, VA
Full-time
Hybrid
Senior Level, Lead/Staff
$137K/yr - $188K/yr
10+ years expMarkel is a global holding company for insurance, reinsurance, specialist advisory and investment operations. The Director & Senior Counsel, Complex Claims will be a technical expert in Markel Claims, responsible for managing high exposure claims and providing legal and claims support to the Casualty underwriting business partners.
Insurance
No H1B
Responsibilities
Manage a full case load of the most complex/high exposure claims within Casualty Claims with minimal oversight and direction
Analyze coverage, communicate coverage positions and manage related coverage litigation
Proactively manage outside counsel to control legal strategy and expense spend
Perform various legal functions such as jury verdict research, negotiations and coverage analyses to reduce the reliance on outside counsel for monitoring and overage
Conduct, coordinate, and direct investigation into underlying litigation and come up with strategy for resolution
Evaluate information on coverage, liability, and damages to determine the extent of insured's exposure and set/propose reserves in line with analysis
Negotiate and settle claims, where appropriate or provide supported recommendations for trying claims, where appropriate
Prepare reports as required for underwriting, claims and senior management
Assist in training and mentoring of claims examiners and managers in Casualty Claims
Support underwriting by advising on contractual wordings and legal issues related to policy issuance
Regularly present to underwriting and claims on pertinent topics regarding developments in coverage and the US litigation landscape
Serve as technical resource to subordinates and others in Markel Claims
Participate in special projects or assists other team members as requested
Work with other departments within Markel including Claims Vendor Management, Actuarial, Underwriting, Finance, IT and Risk Management as an official representative from Casualty Claims
Travel to mediations, trials, and conferences as required
Manage more junior associates on the Casualty Claims team, where required
Adheres to Fair Claims Practices regulations and internal Claims Quality Performance Objectives
Qualification
Required
Must have or be eligible to receive claims adjuster license
Admitted to practice law in at least one state
Minimum of 10+ years of claims handling and management experience or equivalent combination of education and experience
Superior claims technical skills and a strong understanding for product lines being directed
Strong understanding of insurance policy types across product lines, with a particular expertise in Casualty wordings and coverages
Excellent written and oral communication skills
Excellent analytical and problem solving skills
Excellent organization and time management skills
Ability to deliver outstanding customer service to both internal and external customers
Ability to work collaboratively and in a team environment
Ability to work autonomously and requiring minimal direction/oversight
Ability to take initiative and think strategically and creatively
Ability to excel under pressure and in high-intensity situations
Leadership abilities and a willingness to assist in the development and mentoring of other associates in Casualty Claims
Strong desire for continuous improvement
Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point, Word)
US Work Authorization required
Preferred
Law degree preferred
Benefits
Competitive benefit programs
Multiple health, dental and vision insurance plan options
Optional life, disability, and AD&D insurance
401(k) with employer match contributions
Employee Stock Purchase Plan
PTO
Corporate holidays
Floating holidays
Parental leave
Company
Markel
As the insurance operations within the Markel Group Inc.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Michael Keimig
President & Chief Executive Officer - Markel Surety Corporation
Richard Whitt
Retired, Co-chief Executive Officer
Recent News
2025-05-28
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