Liberty Bank - CT ยท 10 hours ago
Teller (I, II, or Sr.)
Mystic, CT
Full-time
Onsite
New Grad, Entry, Mid, Senior Level
0+ years expLiberty Bank is committed to maximizing its impact and investing in its teammates. As a Teller, you will deliver exceptional customer service, process banking transactions, and identify opportunities for meaningful referrals while ensuring a collaborative culture within the branch team.
BankingFinancial Services
Responsibilities
Actively engages in immediate customer acknowledgment, meeting and greeting customers
Adheres to established customer service standards and provides a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them
Provides exceptional service delivery to our internal and external customers to resolve account service issues and respond to customer inquiries promptly and effectively
Takes ownership of customer inquiries/questions and resolves or engages other teammates as needed
Meets/Exceeds assigned referral goals through cues and discovery questions to meet customers banking needs
Transitions identified sales opportunity to the appropriate banking partner
Ensures accurate and timely documentation of activities and follow up opportunities in the banking appropriate systems
Understands and educates customers on alternative delivery channels including digital banking
Takes the initiative to enhance knowledge of both new and existing products and services through the active use of sales tools and training materials
Effectively and accurately processes an array of banking transactions while providing excellent customer service in a timely manner
Accurately balances and processes customer transactions in accordance with bank policies and procedures while maintaining an efficient record in daily cash balancing
Adheres to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies/procedures
Adheres to and complies with Liberty Bank policies, standards, operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
Volunteers for special projects within the scope of your job responsibilities
Participates in community events and establish relationships for the benefit of the bank
Completes other related duties as assigned
Qualification
Required
High School degree or GED required
Minimum of 6 - 12 months cash handling experience in a retail or banking environment preferred
Proficient computer skills including Microsoft Word, Excel, Outlook and other related applications
Strong verbal and written communication skills
Ability to effectively ask questions and identify needs to enhance the customer relationship
Attention to detail and the ability to execute accurately on a variety of policy and procedures
Ability to take initiative and work independently
Ability to make sound decisions including managing the balance of risk and the delivery of a superior customer experience
Ability to develop and foster a positive team/work environment
Ability to proactively plan the day to contribute to the overall success of branch sales and operations
Availability to work weekends and/or extended hours as required
General Office Equipment
Keyboard Dexterity
Lifting/carrying up to 25 lbs
Use of general office equipment
Ability to travel
Preferred
Minimum of 6 - 12 months cash handling experience in a retail or banking environment preferred
Company
Liberty Bank - CT
Established in 1825, Liberty Bank has over $8.0 billion in assets and more than 50 banking offices across Connecticut and Massachusetts.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Paul S Young
Chief Financial Officer
Recent News
Hartford Business Journal
2025-07-13
2025-07-07
Company data provided by crunchbase