Edelman · 8 hours ago
Account Supervisor, Digital
Edelman is a leading communications marketing agency, seeking an Account Supervisor for their Brand Digital Client Service team. The role involves leading digital marketing initiatives for a top retail client, providing strategic guidance, managing projects, and mentoring junior talent to ensure the delivery of high-quality work.
AdvertisingAdvertising PlatformsAnalyticsBrand MarketingCMSContent MarketingCRMMarketingPublic Relations
Responsibilities
Serve as the day-to-day client contact, providing strategic counsel across all facets of social and digital marketing
Demonstrate deep expertise in social platforms, partnering with strategists to translate best practices into actionable recommendations that align with business objectives
Stay fluent in platform products and format, particularly TikTok and Instagram, and guide clients and teams on how to produce content optimized for each strategy and performance and intelligence partners
Leverage insights into community behaviors to build advocacy, engagement, and loyalty for the brand
Oversee multiple fast-moving projects, managing up and down to ensure timelines, budgets, and quality standards are consistently met
Translate client briefs into integrated digital and social strategies that directly address business challenges and unlock measurable value
Build trusted relationships across the client’s organization, effectively navigating approval processes and stakeholder structures
Act as the lead across all digital initiatives, ensuring social is seamlessly integrated into broader brand campaigns
Bring a growth mindset to the role—cultivating cross-practice relationships, identifying opportunities to expand workstreams, and driving business growth
Qualification
Required
5–7 years of experience in digital and social marketing; agency account experience strongly preferred
Bachelor's Degree or equivalent work experience
Preferred
Proven ability to lead and manage multiple medium- to large-scale projects simultaneously
Demonstrated success developing and executing social campaigns across all channels, including TikTok and Instagram
Committed to mentoring junior team members both within account management and across disciplines (e.g., strategy, creative, analytics) to foster growth, collaboration, and shared expertise
Strong understanding of content marketing, paid media/advertising, influencer marketing, and other digital disciplines
Skilled at translating insights and performance data into actionable strategies, client-ready recommendations, and measurable outcomes
Confident communicator and presenter, with experience articulating campaign goals, objectives, and success metrics to clients and senior stakeholders
Exceptional written and verbal communication skills
Proven strength in building, maintaining, and growing trusted client relationships, with experience navigating complex approval processes and organizational structures
Engaging, collaborative, and inclusive work style with a strong client-service orientation and team-first mindset
Entrepreneurial and growth-minded, with the ability to identify opportunities to expand client relationships and business impact
Benefits
Medical and dental insurance
Vision
401K
Life insurance
Disability insurance
Paid time off
Travel assistance
Wellness programing
Company
Edelman
Edelman, a public relations firm, offers analysis, advertising, marketing, branding, and content and strategy management services.
H1B Sponsorship
Edelman has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (3)
2024 (4)
2023 (2)
2022 (4)
2021 (14)
2020 (3)
Funding
Current Stage
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