Apply on Employer Site

American Family Care · 1 month ago

Center Administrator

Chino, CA

Full-time

Onsite

Mid Level

$25/hr - $35/hr

American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. The Center Administrator will manage operations for an urgent care clinic, oversee non-physician clinic staff, and ensure quality patient care and compliance with regulations.

Health CarePrimary and Urgent Care

Responsibilities

Recruit, hire, and complete onboarding processes for various roles; front office medical receptionist, medical assistant, x-ray, and other positions

Supervise, evaluate, and execute performance evaluations of non-provider staff

Partner with Medical Director to ensure that medical care is delivered in accordance with physician instructions and that high-quality care is rendered

Ensure staff compliance with company policies and procedures and state and federal rules and regulations

Lead and organize staff meetings, daily huddles, and in-service programs

Spearhead the resolution of patient and staff concerns while continually monitoring patient satisfaction through various tools

Ensure compliance with front office procedures and accuracy of financial transactions

Ensure maintenance and cleanliness of the facility, and adequate stock of regular medical and janitorial supplies

Monitor various key performance indicators and put programs in place for continual improvement