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Crystal Bridges Museum of American Art · 10 hours ago

Strategic Operations Coordinator, Public Programs and Community Engagement

Bentonville, AR

Full-time

Onsite

Entry, Mid Level

$17.25/hr - $26.20/hr

2+ years exp

Crystal Bridges Museum of American Art is a public non-profit charitable organization dedicated to celebrating the American spirit through art. The Strategic Operations Coordinator will coordinate large-scale projects and events, recommend operational improvements, and liaise with other divisions to support Learning and Engagement programs.

AssociationLifestyle

Responsibilities

Coordinates the day-to-day operations and administration of assigned program areas within the Learning and Engagement division and provides proactive support to the Strategic Operations Manager

In collaboration with the Strategic Operations Manager, serves as an advisor and expert on administrative and operational matters across the division

Works in partnership with program staff to plan, organize, and facilitate programs

Coordinates implementation and maintenance, in collaboration with the Strategic Operations Manager, of project management tools, templates and systems across the division

Observes, reviews, and analyzes processes to identify inefficiencies and improvements to be made

Serves as project manager for large-scale projects and events across the Learning and Engagement division or various special projects from the office of the Chief Learning and Engagement Officer

Works in partnership with program staff to ensure all event-related information is obtained, all policies and procedures are followed, event timelines are accurate and followed, and all information regarding set-up, audio/visual, and staffing needs are communicated

Gathers, develops, furnishes, and maintains accurate data, records, and files of departmental programs, activities, and operational expenses to, reporting, and budget preparations

Assists the Strategic Operations Manager in creating and monitoring budget plans and proactively finds ways to reduce costs

Monitors ticket sales, attendance reports, financial statements, and other performance data to gauge impact and productivity

Liaises with other departments including Finance, Advancement, Communications and Special Events to ensure the delivery of Learning and Engagement programs are supported

Coordinates assembly and distribution of art kits, tote bags and other packaged items

Provides on-site event support for large programs and as needed for others, which may include nights and weekends

Special projects as assigned

Website and Printing needs oversite for Community Engagement and Public Programs

Qualification

Event coordinationData visualizationProject managementCustomer serviceOperations mindsetWriting for clarityOperational experienceMicrosoft TeamsWordPressAsanaSmartsheetTessituraTableauPowerplanProblem solvingCollaborationOrganizational experience

Required

Bachelor's degree in Business Administration, Arts Administration, or a related field

2-3 years of work experience coordinating or leading programs, projects, or planning large-scale events

A good sense of humor and a calm demeanor under pressure

Great at writing for clarity

Operations and systems mind-set

Excellent customer service skills

Problem solver

Collaborate effectively with other department staff

Proven experience working with finance, accounting, data visualization, project management and relationship management systems including but not limited to Powerplan, Tessitura, Tableau, Asana, Smartsheet, WordPress, Momentous, and Microsoft Teams