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Capital One · 5 hours ago

Director, Channel Sales Operations - Capital One Software (Remote)

United States

Full-time

Remote

Senior Level, Lead/Staff

$205K/yr - $234K/yr

10+ years exp

Capital One is a financial services company, and they are seeking a Director of Channel Partner Operations for Capital One Software. This leadership role is responsible for building, optimizing, and scaling the operational foundation for strategic go-to-market partnerships, focusing on maximizing growth and efficiency through indirect sales channels.

BankingCredit CardsFinanceFinancial Services

Comp. & Benefits

No H1B

Responsibilities

Align and enable the partner ecosystem strategy with overall Go-to-Market (GTM) objectives

Design and deploy the operational processes that power the end-to-end channel partner lifecycle including onboarding, enablement, reporting, and performance management

Act as the strategic operational liaison, driving efficiency across Sales, Marketing, Product, Finance, and IT

Own the partner technology roadmap, focusing on integration and optimization of critical platforms (e.g., PRM, CRM, CPQ)

Define, govern, and oversee the partner data strategy to ensure accuracy, compliance, and delivery of actionable insights

Design incentive models, partnering with Finance for unified financial rewards and profitability measurement

Develop and implement models for segmentation, attribution, and contribution to analyze partner performance, value, and ecosystem ROI

Growth in partner-driven revenue and pipeline influence

Improved partner onboarding, enablement adoption, and experience

Operational efficiency (reduced process cycle times) and ROI from technology investments

Accuracy and completeness of partner data

Qualification

B2B partner operationsChannel managementGTM technology platformsStrategic planningProcess designChange managementCompliance knowledgeGovernance knowledgeSoft skills